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Customer service reps are always really clear in their responses. I typically don't have to do any back and forth.
Love, LOVE this app! It is very seamless and is just what we were looking for to gather information and get to know our customers better. We are pleased and surprised at how many people take the survey! It's great. Jason was very helpful in guiding us on how to best setup the app for our store. Highly recommend!
The app is fairly easy to use and shows really well on our website. The customer service is great! They are very responsive. Further suggestions for the app that the team is looking at: Deleting uncompleted responses and being able to add more customization to certain questions. Definitely recommend this app!
There is so much Zigpoll can do, and it makes it so easy with lots of pre defined templates to help you get the most out of the app. Support is super quick and helpful as well.
what an incredible app, a super powerful data collector. neat and simple UI and easy to use / create a survey. one of the easiest ways to ask direct questions to real time website visitors. great for NPD / feedback. I never write app reviews, but the customer support was scarily fast and extremely helpful.
This app has been perfect for our store! The team behind it are amazing people and they helped my store find the right plan. We've been using Zigpoll for a couple of months now and can't imagine what it would be like without it!
Excellent and Quick customer service. No problems installing or using this app. Been using it for a while now and its a great way to find out any friction points your customers might be experiencing & extra data always helps what,s working and what,s not. Great value for money IMO. Cheers Cameron
Just getting started with this but setting up several polls was easy enough and Jason, the developer, is great! Very personable and reached out with one-on-one support and suggestions! Impressive.
I really appreciate the ease of use to create different kind of survey that can be adapted to the brand
Easy to use, plenty of different survey options, and great customer support. Would recommend. The exit page survey is worth it, especially for very small businesses just getting started.