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Been using the free plan for a few months and about to upgrade. Great app and super helpful support staff. Five Stars
I just love Zigpoll Customer Surveys. A lot of great features, but really key for me is the easy internationalization, ability to run & target several different surveys, and the ease of pushing data into other tools for segmentation.
After searching for some time to find a simple yet robust app to survey our customers at checkout, we discovered Zigpoll. It checked all our boxes: lots of great features, tons of options, flexibility and customizability, a nice default UI, support for multiple polls and surveys, unlimited questions, turnkey integration and deployment, and amazing support. Look no further. This app is a winner. Not to mention, it is the only one that allows you to hide questions.
Works perfectly, easy to configure and Jason was very helpful by making sure the poll gets translated automatically! If any of you are looking for a multi lingual solution, you have it!
推薦這款APP!雖然介面和客服是英文。但裡面有中文翻譯界面,所以中文網站仍可適用這款APP。功能齊全、介面乾淨易懂,也可從免費的版本開始試用。另外,除了在指定網址pop up出現問券視窗外,也能只設定連結選項,EDM給你的消費者;填寫UX也是很棒的
Just top-notch service from this dev!
We installed the app, and it can be a bit daunting. There are tons of options and features. We needed help getting our first few polls up and running, so we reached out and had answers within minutes.
Absolute game changer this application. You gain so much knowledge about your customer especially the survey on the thank you page (+70% completion rate).
Next to that I would like to mention that Jason, who happens to be the founder, his support is exemplary. Quick and detailed responses who get you onboarded fast!
I would recommend this app to anyone who seeks deeper knowledge of their customers.
Ps
Many apps slow do your store which I did not notice with this app
I was looking for an app to create a longer survey. The questions were fully customizable. They call each question a "slide" & you can choose from multiple formats - numbers, sliders, single choice, multiple choice, binary, short answer, long answer & a lot I haven't used yet. There's conditional logic (also haven't used). Really there was nothing that I wanted that I couldn't find, which I am finding unusual.
There's also a choice for the survey to just be a link which was very helpful to me at the moment while I switch my web site from a different platform to Shopify.
I also had a question (on a Sunday) & Jason from Zigpoll got back to me immediately with the answer I needed. Highly recommend this app.
Very happy with the choice to use Zigpoll in our Shopify store.
Does everything we need. Easy to set up and works perfectly.
For a much lower price than comparable apps.
Highly recommend this app!
I have had Zigpoll installed for about two months now, and I have been getting really useful information back from our customers. The information has enabled us to improve our offering, our product page, and other elements to our service. The support is great too, with real people to communicate with.