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2023년 7월 24일

Looked at a few apps before selecting Zigpoll. Been using it for our post purchase survey for a few months now, and it's reliable and gives us useful additional insight about our customers. Lots of options for slide creation and analysis as well. We will be using to create a customer survey shortly as well. Customer service from Jason is always super responsive, very helpful and prompt, even factoring in the time difference between the US and UK. A lot of thought has gone into this app and represents good value for money.

Stashed Products
영국
앱 사용 기간 5개월
2020년 5월 7일

I have been using the app for a while and I am really impressed. Lots of smart options for creating and customizing your polls.
Once a poll is created it works perfect.

Congrats to the developers on such a well thought & designed app

Avatars of War: The Ninth Age | Arena Deathmatch
스페인
앱 사용 기간 5개월
2022년 6월 1일

They got excellent customer service. There was an issue about showing different polls on different pages. They fixed it for us and told us how they did it. Most importantly, this app funtions well!

Aulipure
대만
앱 사용 기간 5개월
2021년 6월 9일

I've used a number of survey/poll platforms over the years, and Zigpoll is the easiest to use, content looks great, and the customer service, if you need some help, is beyond world-class. You can't find a better app. Seriously!

YAK Grills™
미국
앱 사용 기간 5개월
2022년 2월 2일

We use this amazing app to provide embedded and stand-alone surveys to our customers. It provides for so much customization and access to the survey data. After evaluating other various Shopify survey apps, we find Zigpoll to the best for our needs. Most importantly, however, is that the Zigpoll support and development team has far exceeded our expectations! From helping us better understand how best to integrate the app into our store, to turning around feature enhancements in record time! Their hard work is much appreciated and I highly recommended them.

XY Sunrise
미국
앱 사용 기간 5개월
2024년 9월 26일

I've only just set this up on my site, so this is regarding assistance with the setup. Jason was fabulous!

I reached out to set up a time as I was quite confused and later the same day he was available for a video call. He stayed online til I was up and running. No sales pitch to upgrade, nothing other than to help out. I really appreciated it.

Thanks Jason, can highly recommend this customer service.

Lashes of Change
오스트레일리아
2022년 8월 21일

Super good and easy to use app. Very easy to get feedback from customers, so you can improve the experience, CR and AOV/LTV.

Sportly
노르웨이
앱 사용 기간 4개월
2023년 9월 7일

Surveys are highly and easily customizable, they integrate seamlessly with Shopify, and the support team is there when you need them. Huge upgrade for us vs trying to integrate an external survey platform (like we were doing previously).

Evivo
미국
앱 사용 기간 4개월
2023년 4월 19일

Been using the free plan for a few months and about to upgrade. Great app and super helpful support staff. Five Stars

My Lash Store
오스트레일리아
앱 사용 기간 4개월
2020년 2월 19일에 편집됨

After searching for some time to find a simple yet robust app to survey our customers at checkout, we discovered Zigpoll. It checked all our boxes: lots of great features, tons of options, flexibility and customizability, a nice default UI, support for multiple polls and surveys, unlimited questions, turnkey integration and deployment, and amazing support. Look no further. This app is a winner. Not to mention, it is the only one that allows you to hide questions.

LOOK OPTIC
미국
앱 사용 기간 4개월