Zigpoll Customer Surveys

Love this 'little' app. It's clean looking, LOTS of functionality and the team is always here to help. With the phasing out of cookies from Google, Apple, etc. This is the best way to get valuable insights from our customers.

We were looking for a simple & robust website polling tool and Zigpoll was perfect for that. Functionally it works well - has site/audience targeting & poll design customisation, allows switching between multiple Shopify stores on the interface, language localisation, and poll results exports. The team was very responsive, open to taking in & implementing key feature requests, & pricing is very reasonable too.

As a new website owner, I needed a quick, easy, and budget-friendly way to gather feedback from new email subscribers, and Zigpoll did the trick. I appreciated that I could customize the polls to ask the questions I needed answers to rather than having to use standard questions drawn up by someone else. Highly recommended!

We're using Zigpoll since the last week. It is super useful, helpful, and interactive. The support team is very quick and resolutive. Thanks a lot guys.

A very comprehensive and flexible app. Really well implemented, easy to understand, with lots of options and first-class support! I had a specific question and was helped within a few minutes. Another issue was also solved directly within a very short time. Super friendly team!

Beautiful, fast and clean interface with an incredible set of features at an amazing price. What more could you want? Great support that goes above and beyond when you have a question - they've got that too! Best survey app we've used!

Does exactly what we ask for.
Awesome support
Overall I am very happy about this tool
Thank you very much

Having evaluated a few different survey apps, Zigpoll stood out in terms of two areas. 1.) Service - I had a lot of questions specifically about the functionality and control we would have with our surveys. Jason was super informative and walked me through everything. It wasn't a sales pitch either. I never felt pressured or pushed into their app. 2.) App functionality - Surveys were easy to setup and integrate into Shopify. The app has so many features giving you a lot of control. The reporting is amazing. You can raw data access or charts/insights that allows you to better understand your customers. I am almost 2 weeks into using the app and have 3 surveys running collecting 500-1000 responses a week. No complaints. I highly recommend this app!

We were using a different system for a post purchase attribution survey and got almost no responses, and the second we installed Zigpoll, customers started using the survey. Now about 40% of people respond, which is wild. It does have a lot of flexibility in how you can customize it, so that's good too. The only downside is that the UX/UI internally is really confusing.

Fantastic app, does everything it needs to do and integrates seamlessly within our website. Excellent support also.