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Great customer service! Willing to modify app to customer needs :-) Responds within 24-48 hours with always-positive response.
Easy to set up, very helpful templates, great report functionality. Can definitely recommend this app. And James Zigelbaum from the customer service team was so quick and competent when helping me out with a couple of issues. Thank you!
This app has been wonderful! It has allowed us to poll our customers right on the website vs sending them to SurveyMonkey. The customer service is out of this world! Response time varies but twice now it has been within 2 hours!!
I had used another survey app before and was hesitant to go all in with another, but I did anyway. The experience with Zigpoll was wonderful. I had an immediate issue soon after I sent out the survey and they were so quick to respond and remedy the situation that I only heard from a few customers about it being available.
Top notch work guys. Would definitely recommend.
customers seem to write very in depth reviews in addition to answering the survery. Its very helpful to see where we can and should invest more in
This app has a TON of customization, including different settings for each poll, logic for different answers, and a smooth and clean UI. Couldn't ask for a better editing experience.
The app is very useful for holistic attribution tracking especially since new privacy laws. Very responsive support and quick to implement user feedback with the app.
This app is amazing, the level of flexibility and customization is way better than I would have expected. Customer support and setup help is also an amazing layer to this product. I would recommend this app to anyone with a Shopify site!
Great app, and most importantly a support team with complete full on prompt support to your needs and questions.
Amazing app and the customer service is on another level! Jason answered my questions quickly and helped me build the perfect survey, thank you!