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Feature rich application with great support if you need it!
Useful app for collecting customer feedback. Set up and customization is intuitive, with good instruction/ documentation, user-friendly application to your site / emails with analytics. The support is responsive and helpful. Lots of features at the $25/mo tier.
This app has been very useful for our business. Easy to set up and I like the aesthetic. I was a little confused about the pricing and Jason responded to my inquiry immediately. He was very helpful and even offered to customize the app to meet our needs. I really like how AI summarizes the responses for you so you can see a common theme at a glance. I also love that it puts the responses by the customer's order. Very useful. All in all, highly recommend!
Jason reached out personally more than once as I was trying to send out a complicated new product review survey. He was extremely helpful, and the more I use the app, the more ease I feel in being able to create valuable tools to help me serve my customers. Highly recommend!
Fantastic app!
We are getting very high customer engagements after checkout - 1 in 5 customers fill out the survey. Works with Checkout Extensions, flexible, support is very quick to sort out issues. Couldn't be happier with the results.
The app is super easy to use. Also when i found a bug, they resolved the issue within a few hours. Perfect customer support!
We've just started using the app and find it full of useful features. The price is quite reasonable as well. Jason has been terrific in answering support questions. Strongly recommend!
Works great. Jason from their support team was awesome, he helped me configure my survey exactly how I needed it.
Best App for Surveys i know and absolute fantastic customer service. strong recommendation
L'app permette di fare diverse cose con le survey. In particolare, avevamo bisogno di personalizzare le survey in base alle risposte delle domande precedenti, e Zigpoll offre diverse opzioni per farlo. Inoltre, la UX della survey a front-end è molto semplice e user-friendly, come desideravamo. Infine, ma non meno importante, il supporto ci ha risposto prontamente in due occasioni, fornendo un grande aiuto e apportando modifiche alle funzioni disponibili in base alle nostre esigenze. Super consigliata!