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SUPER THRILLED!!! Great app + incredible customer support.
As a small business owner getting ready for a 2-day shopping event, this was exactly what I needed to set up a sweepstakes campaign. I needed that was easy to "turn on" and did not require any coding/changes to my custom Shopify theme.
Jason (the founder) emailed me after my download and offered to answer any questions. The next day, he hopped on a zoom call to help me out. I'm thrilled with how it went. I got help FAST and now my day has gone from stress-level 8 to stress-level 3.
I'm starting on the free plan and testing out various flows. I love that all features are available (rather than blocked by hefty pricing tiers). There's lots to love about Zigpoll.
THANK YOU!
It does what I need it to link in with orders and customers. I've needed support twice now to ask if I can do certain things and both times received excellent help. I do know I'm only using part of it's function too.
Once you get the hang of it, it's very helpful. Any confusion though, the staff is more than happy to help. Thank you!
Zigpoll is very user-friendly and allowed me to quickly and easily get a custom survey up in my store.
We use the app on all our Shopify stores now to collect post purchase feedback and NPS score emails. We are just scratching the surface at this point.
We had an issue with reaching the max number of emails we can send per month on one of the highest plans but Jason really helped us out during one our busiest times of the year by increasing our email send limit. We really appreciate that!
Fantastic customer service. I sent an email request about updating legacy APIs and received an immediate response helping me resolve the request.
Wow such an amazing app!
So many useful features,
The set up is so easy to use.
I totally recommend it!
Really great app to get to know your customers
Has features which can definitely improve conversion rates
Jason (founder) has been extremely helpful with the setup, and the entire survey experience feels very premium compared to other apps!
It's an incredible app. The UI is remarkable, and the data it brought me was invaluable! The paid plans are expensive but if you use it correctly it should pay for itself.