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Had a question and Jason responded quickly with a loom video showing me step by step how to resolve my issue. Highly recommend.
Great app and very easy to connect to your shopify store. I had a bit trouble getting the surveys to look how I wanted. Therefore I contacted the support and got a very quick, kind og helpfull answer so that I could get the look I wanted.
Great app and the support from Jason was even better! Would definitely recommend this app!
Fantastic all the way through, has a lot of functions and customer service is above and beyond.
I've been using this app for quite a while a now, and I have to say that it's definitely the best survey app out there for this price.
We've been trying to get good customer feedback for two years and after running one survey via Zigpoll we literally got everything we needed within hours. Great customer support when needed as well via the app. Excited to continue running surveys with this app!
The customer service is top-notch. Just had a 30 min video call with Jason who walked me through setting up a poll to meet our company's specific needs. It's exactly what we were looking for and didn't think we'd be able to achieve. The ability to drill down with this app is impressive and we are really looking forward to seeing what we can do with it. Super impressed.
Seems to be doing everything I need. Without much efforts.
The team is super reactive, and takes (good) improvement suggestions into account very fast.
We tested a number of survey tools and this is the one we will adopt!
Works great for any survey. It can write to the customer metafield, which is very useful. Great support as well
Easy to use app with awesome customer service