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The customer service is top-notch. Just had a 30 min video call with Jason who walked me through setting up a poll to meet our company's specific needs. It's exactly what we were looking for and didn't think we'd be able to achieve. The ability to drill down with this app is impressive and we are really looking forward to seeing what we can do with it. Super impressed.
I've been using this app for quite a while a now, and I have to say that it's definitely the best survey app out there for this price.
We've been trying to get good customer feedback for two years and after running one survey via Zigpoll we literally got everything we needed within hours. Great customer support when needed as well via the app. Excited to continue running surveys with this app!
Awesome and simple app! Nice pricing plans and very quick support! Thanks Jason
This app will give you instant access to more insights into your customers behavior. It is easy to implement and we already got very useful insights utilizing the post purchase & exit intent surveys.
The support team is super responsive and resolved our inquiries while setting up the app quickly.
Fully recommend!
Love it. It was super easy to install and easy to configure. The support is great, quick, and responsive as well. I was actually impressed with how many responses we get. Thanks Zig!
I've tried four different survey apps with Shopify, and this was the best. The interface for editing surveys is elegant, but powerful. The surveys are implemented with reasonable and thoughtful defaults, so they look good out of the box. Support has been highly responsive. The pricing seems extremely fair for the features provided.
Seems to be doing everything I need. Without much efforts.
The team is super reactive, and takes (good) improvement suggestions into account very fast.
We tested a number of survey tools and this is the one we will adopt!
Great app and very easy to connect to your shopify store. I had a bit trouble getting the surveys to look how I wanted. Therefore I contacted the support and got a very quick, kind og helpfull answer so that I could get the look I wanted.
Absolutely love this app! It's incredibly user-friendly—setting up surveys takes just minutes, and everything runs super fast. You don't need any coding skills to get started, which is a huge plus. The analytics and charts are top-notch, making it easy to visualize your survey data. I especially appreciate how seamlessly it integrates responses into Shopify Orders and Customer Records.
The support is AMAZING too! Whenever I had questions, I received quick and helpful responses. There are so many more features to discover, making this app a must-have for anyone looking to enhance their customer insights. Highly recommend installing it today!