ZigZag Returns & Exchanges

This app is the best! So easy to use for myself and my customers! If you're UK based this app is a must! Highly recommend!

*****Clicksit has completely streamlined the way we handle returns. The team were incredibly helpful and made the integration and setup really easy. Really impressed with the product and service so far. Would definitely recommend*****

This app has streamlined our returns procedure and reduced our shipping cost for returned items using collect+ and there are no other hidden charges. Also nice and simply to use.

Highly recommended.

Amazing. The perfect tool to clean up our usually messy returns process. Was quick to set up and works fantastically.

Great app to streamline your returns, easy to use. Professional portal for your customers to process their returns. Besides all those good things the customer support is what sold the app for us, we are very pleased.

The new version of this app (where you can easily upload your logo) is great! Really easy to set up and use, and it's free! Thank you!

A great app that works really well. We are not using the CollectPlus labels but using the app just to handle our returns so we do not have to keep track and it works great. Highly recommended.

This app really made it easier for us to keep track of all the returns and it also helped us gain some data on why customers where returning certain products. Very good app!

I wasn't sure initially if this was the right app for me. I found getting in touch with the team really helpful to understand what the app would offer. For example whilst its only focussed on UK returns it has made that part of the business easier for us. I'd love to see it expand to other geographies. I found setting up the returns process fairly easy too and it was great to get on the phone guidance. Here's what I'd like to see in the future:
Partnering with carriers in Europe and worldwide. For where we are as small business it works for us.

I use this app to process our refunds and give our business a professional look. The demo run through was informative and really helpful. Although we have not started trading yet, everything is set up ready for our launch!

Not yet discovered any problems, the only disadvantage is the high returns courier fees. However, you are only charged for each return label used. We give customers the option not to use the label and if they do we invoice them directly.