ZigZag Returns & Exchanges

I use this app to process our refunds and give our business a professional look. The demo run through was informative and really helpful. Although we have not started trading yet, everything is set up ready for our launch!

Not yet discovered any problems, the only disadvantage is the high returns courier fees. However, you are only charged for each return label used. We give customers the option not to use the label and if they do we invoice them directly.

There are few return management apps available but only handful provide such an user friendly/simple interface and support cost effective European courier services.

Staff is such a friendly and helpful that 2 people volunteered to help me at weekend to sort out a minor issue. In short, a free working app, better service than many paid apps, helpful staff; what more anyone can ask for? Happy :)

I loved this app for returns. It helps in creating the return workflow though I have not used their credits yet.

I was looking for an app to better streamline my returns process and this app is the best out of all the returns app I tested. Very easy to set up and easy dashboard to view the returns. Although the label printing integration is not functional in the united states yet I am hoping this will be rolled out sometime this year. I would definitely recommend this app to other e-commerce businesses.

Clicksit is super easy to use and set up! Great way to organize all returns and exchanges. if your a small business owner I highly recommended it!

The app works perfectly fine. Customers can register return request and the vendor can accept or reject the request.
If it could generate a return label it would be great.

Really good app, easy to set up and has given the customer much more visibility and control in the returns process, I hope they will come up with more addons in this app.

This app is what I was looking for as a replacement to AfterShip Lite. I agree with the previous review that this is perfect and works even though it's for the UK. If you don't need to provide return labels, then this app will work just fine. I was able to set up the returns link under my domain. Requires a little technical understanding, but they provide instructions on how to do it. http://return.discountdressshop.com

The best part of it is it's free!

These guys are brilliant - customer service is second to none. And the app has helped us deal with returns that were previously very time consuming.

We have been using the Clicksit App with our sister Shopify site for a couple of years now and didn't hesitate to sign up again for our Roadskin website. the App is SUPER easy to use and the support is fantastic. Wholeheartedly recommend