ZigZag Returns & Exchanges

everything I was looking for. an app that integrates with my theme and I can add my own text/returns policy below the form. The fact that its free is amazing bonus. the only thing id say to improve is the ability for customers to add images on the return but I have been reassured that they are working on it

Nice app. Works well, and does everything I need it to do. It loads fast, very intuitive, and no issues from customers. I Recommend it.

So far so good, great support, great app a must for all shopify stores, integration in your store is so easy and will go down well with your customers. Customer service is excellent. We don't use it very often yet :-) but a brillient App a must for all Shopify stores. Info@shoppersonalisedgifts.co.uk

Shop Personalised Gifts

Really easy app to navigate and has made the returns process so much easier for both myself and my customers. Highly recommend!

Brilliant app. Makes the returns process easy for customers and looks very professional on the website. Love the fact we can provide returns for customers and that we can chose to either charge for them or provide them foc if we like.

Excellent Application I recommend it, you can manage your returns in an orderly and easy way and most importantly being in contact with the client throughout the procedure, their support is great, they are fast and friendly, Waiting for updates would be perfect if you could put all the content in Spanish . I give them my 5 stars

This app has been a perfect solution for my needs. It takes the hassle out of returns. Keeping things simple yet efficient, the whole return process runs smoothly for us now. Thank you!

For a free app this is definitely the best one out there! Nothing else even comes close. I'm in Canada and I don't use all the pro features as those are mostly for UK sellers. The support from the ClickSit guys is top notch, nonetheless. I've been able to organize my reverse logistics using this app. Check out the returns portal I created using this app here on my website: https://gearscanada.com/apps/returns

this app is super easy to use and changed my whole store experience, im not able to offer my customers a one stop shop to process all refunds

I think this app is great for small businesses. If advanced it might be good for bigger brands too. so far it's been great for my returns. Only think is, as an internationally selling brand, it would have been good to add international rates too for returns. This way the customers won't deal with the returns stress of international items. Especially now after brexit, lots of people are cautious with international purchases.