ZigZag Returns & Exchanges

This app has really made returning orders simple for both me and my customers. It's so easy to use and navigate and it works smoothly integrated with Shopify. I absolutely love this app.

awesome app i highly recommend for all users. it makes returns easy for us and for the cutomers!! it avoids mistakes and confusion. The only few things id like them to add/fix is to choose an item they would like to exchange to. But for the fact that its free, it does the job amazingly

The app is super easy to use, provides a professional looking returns portal for customers in your site's design and using Collect Plus makes it easy for customers to return items!

After using this app for a month I do like it. Helps me stay organized with my returns. Very helpful and great for busy season.

The Team is very helpful (especially Dan :-)) They guided me through the set up and were very flexible with my availability!
I am half way using the app as i still need to set up few things but so far it is working absolutely flawless!

Customer enters their order # and email to get return started. Easy to set up, Easy for Customer to Use. Simple and Efficient!
Would recommend.

We use this app to manage our UK returns. The customer service from Tom has been absolutely fantastic from the start. The set up is easy, smooth and very user friendly. Top Notch

I am so impressed with Clicksit, their customer service team are incredibly slick. The returns portal was up and working on my website within an hour and it has completely streamlined our returns process.

This is such a simple app to use (and we are not very tech savvy here). We were using Collect+ anyway but there was no correlation with our Shopify system, and often parcels would arrive in with no paperwork inside and we would have no idea who they were from :( With the Clicksit Return app the customers order number is printed on the label so we can easily see who it is from and why it is being sent in. There is also the option to send out labels to other customers who haven't ordered directly from us (we also supply goods to shops), where we put in our own reference ....and this has been extremely useful too. I also have to say that the Customer service is fantastic. I have spoken to Jodie each time and she has been extremely helpful....and patient!. Would thoroughly recommend.

Friendly customer service and a great app, exactly what I was looking for! I would recommend the app for anyone trying to streamline their returns service.