ZigZag Returns & Exchanges

Quick support, easily configurable, and simple. But it needs some additional tweak to provide more configuration.

Does what it should. Nice portal for our customers, easy to install and use and organizes all our returns!
My only wish would be a "refund by one click" function, which really refunds via shopify and not just marks the order in the app as refunded :)

Easy to set up everything and easy to use too. I had an issue with something that didn't worked as it should and the chat replied to me fast and Clicksit fixed the problem. The translation page is essential if you have customers from different countries.

Great app, really improves the returns experience for both us and our customers. Makes printing return labels easy for our customers. Thanks!

The app is very nice for customer communication around returns and easy to setup also language-wise, there is manual task involved in the actual return to stock and refund, but my customers are happy with the portal.

Fab app... easy, straightforward to use and very customisable without coding. Staff are very responsive if you need help. Customers appreciate the ease of use.

Very good app...has seriously streamlined our returns process. Great customer service too! And very quick to install...would recommend!
banvardandjames.com

I really like this app. Its super helpful. It saves a lot of time. It gives my customers peace of mind that the returns process is simple and can be completed by anyone. This gives the customers extra confidence to make purchases.

This is a great app, we’ve been using it for two months now! Convenient to use and good customer service.

This is a great app that helps me track incoming returns and easily reject items that do not fit our policy.