ZigZag Returns & Exchanges

Cross-border & UK domestic returns made easy! Automate and simplify your returns, exchanges, refunds

With ZigZag Returns & Exchanges, you unlock international e-commerce with highly competitive cross-border and UK domestic returns. Benefit from pre-negotiated shipping rates with UPS, Evri, Yodel, DPD, Royal Mail, and USPS. Your customers simply request returns, refunds, or exchanges via your own branded portal. Keep them updated with customisable communications. You have the power to set rules and return windows, track progress and return reasons. Choose auto-features to reduce manual tasks.

• Cross-border returns back to UK from 30+ countries internationally
• Auto-generated UPS, Evri, Yodel, DPD, Royal Mai and USPS labels
• One-click refund approval and auto-creation of new orders for exchanges
• Customisable notifications to keep customers informed on return progress
• Returns management dashboard to set your rules and windows, and get insights