All‑In‑One Wholesale Catalog , 105件のレビュー

総合評価
3.8
評価レベルごとの件数
  • 評価の70%は5つ星です
  • 評価の8%は4つ星です
  • 評価の3%は3つ星です
  • 評価の2%は2つ星です
  • 評価の17%は1つ星です
編集日:2024年1月9日

We have been customers of this company for over 5 years. When I went back through my invoices, they had been charging us for two different apps. We only had one catalog published (40 pages) and we were being charged $45 per month. When I brought it to their attention, they required me to prove when we started using their services and that I had not subscribed to their additional services. How do you prove you DIDN'T do something? How many services does a company have to buy just to publish a 40-page catalog? Shady, think twice before using this company, I found so many better alternatives once I started looking. I became complacent because we had used them for so long and I didn't check over my invoices. Fool me once shame on you, fool me twice shame on me. I'm not going to be fooled twice.

JAKT GEAR
アメリカ合衆国
アプリの使用期間:約4年
ZINationが返信しました 2024年1月12日

Dear Jaktgear team,
We are sorry for any inconvenience caused by our apps. We have been trying to contact you via email to explain the issue of double-charging you have been experiencing with our app. Our company values transparency and honesty, and we want to clarify that you have been subscribed to two of our apps since 2021, All in One Wholesale Catalog (Catalog Maker) and Lookbook Creator. You subscribed to Catalog Maker on February 6, 2020, and to Lookbook Creator on April 10, 2021. If you did not cancel your Catalog Maker subscription or notify us about the cancellation, you are still subscribed to it and will continue to be charged.
Many customers use both apps, so we cannot cancel or remove a subscription for you without a request from you. To help us assist you, we requested a screenshot of the last payment, as your subscription to the Lookbook app appeared to have expired on our end. We did not ask for proof of subscription.
Please respond to our emails so we can help resolve this issue for you.
Thank you.

2021年11月17日

I've tried to use this app for years. The templates are just ok. I tried to save a template and it didn't save in the format that was on my screen. I'm going to look elsewhere because I got nothing accomplished through the app.

Originalitees
アメリカ合衆国
アプリの使用期間:2年以上
ZINationが返信しました 2022年2月24日

Hello!

I am sorry you couldn't accomplish your template creation. We contacted via email and we try to schedule a meeting and help you in the process. We didn't have any response from your side.
As we can check for the support tickets, there is nothing pending to solve.

We'd love to hear from you, start all over again and help you using our App! We can do it together.
Thanks,
ZINation support team.

編集日:2018年9月15日

This app has more glitches than an android flip phone. it sucks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Yoga Democracy Wholesale
アメリカ合衆国
アプリの使用期間:約2年
編集日:2017年1月23日

I had a laundry list of complaints and mind you this is mostly because I am a power user, but they contacted me immediately to find a solution. So now rather than having 7 issues there sre only 3, if you are a power user looking for a catalog that appears high-end....but it's free! Other services are $100 a month or I pay for Sketchup and take weeks to hand build it muyself. Great app for the price!
1) You can not remove items from a collection. I now have a discontinued product on the page I can not remove without going in and making a custom collection specifically for the catalog.
2) Choosing to show the product title means nothing. It shows two words....who has two word titles for a product?! I again would have to go in and make a custom collection somehow describing all of my products with two words....not happy.
3) Page numbers are offset and sit in the center of a white break which theoretically should be the space between where the page number and the break to the description of the page :/ awkward.

___________________________
update: 1/17
The app was deleted and I have no idea why. I was told I would get the service for free since I spent a lot of time assisting with their issues and also since they began charging for the service so I just lost my catalogs and had to completely rebuild.

Hammers Heels
アメリカ合衆国
アプリの使用期間:約1年
2017年2月11日

Finally upgraded but when downloading as PDF it only downloads the first page of the catalog! and now it says i've got more pages to add but it won't let me add anymore pages.

Serious bugs with this app. Waste of time.

Uk Flawless
イギリス
アプリの使用期間:約1年
2015年11月28日

Very Very slow please do not waste your money on this app its not creating any catalogue for me

Surgika
イギリス
アプリの使用期間:12ヶ月
編集日:2019年4月29日

I had originally submitted a great review when I first signed on to this app. Customer service was excellent and they were very responsive. Over time, however, it became days before I heard from anyone and an issue I was having with my catalog, i.e., the simple step of being able to align the actual price with the word price and the ability to add enough text to the template to describe the product, was so difficult and numerous communications with the company and promises that they would fix this issue resulted in nothing. I finally decided to quit this app so that I no longer had to be charged their monthly fee. I can pay less to have my printer create a beautiful catalog that has everything lined up and looking professional than I did with this app.

ArtiSun Bath
アメリカ合衆国
アプリの使用期間:7ヶ月
2020年3月5日

Zero if I could..... Seriously, dont fall for this crap.... The reviews are fake.... The Functionality, useablility, codeability is not finished.. feels like it's in beta. I can confirm that it's not written by people with English as their first language and even the damn buttons for toggle are back-to-front. Itll take your day by the horns & shove it up ur own butt! Thats my feels at the moment......

Just wasted massive amounts of time trying to persevere with this app but enough is enough. Please, for the sake of your sanity & your back pocket.... Find something else!!!!!

Refract Car Care Products Australia
オーストラリア
アプリの使用期間:7ヶ月
2022年9月10日

The catalogs are deconfigured by themselves, they lose the discounts that you apply, the cover images are lost and the worst thing is that the catalog disappears, I invested advertising to spread them and I was left hanging, the support is bad since they do not solve and they do not have clear proposals to such lacks errors, I do not recommend it, they waste their time and money

Moreka Shop
メキシコ
アプリの使用期間:4ヶ月
ZINationが返信しました 2022年10月11日

Dear, Eduardo.

We apologize for the early inconvenience that you had with our app, and we appreciated having the chance to work with you to resolve this situation. Let us know if the solution we provided to you is now working fully to your satisfaction.
Providing a great customer experience is very important to us, and we are sorry that you had that initial challenge. Hopefully, you can modify this review.

Sincerely,
ZINation Team.

2015年6月8日

beautiful templates. you can customize it more than other apps. the biggest problem is that it doesn't save the info when you are editing the brochure. I was sending out a clearance catalog and I had to update all the pricing info on the brochure... It took me almost an hour to create the brochure that I wanted. I checked it, edited it, and rechecked it. the info kept deleting and even wiped out all my product description information! after messing around with it and changing templates 3 times I thought I finally got the program to save all the updated pricing and product description that I needed. I sent it out as a email blast to my 2500 customers and my sales rep told me that 50% of the info was wrong and it basically made me look like a joke, FRUSTRATING app. If it can't save the info I need it's wrothless. If it keeps wiping out my product description every time I save an info it's even more worthless. I just wasted 5 days of my life on this app.

Kor Home
アメリカ合衆国
アプリの使用期間:3ヶ月