Zipchat AI Chatbot + GPT Agent

One of the first and best AI chatbots in Shopify that continues to improve day by day. My team spent about a month making edits and training the bot, and now it generates profit. In the past 2-3 weeks, we haven't even needed to monitor the chats, yet the bot still works and makes money!

In Uzbekistan, there are 3 languages that customers use: Uzbek Latin, Uzbek Cyrillic, and Russian. I'm not sure how, but our bot is able to handle all of them. Anyway, it's better to invest $250 in this bot and stay current with new technologies, rather than paying a student $500-700 who might leave the job unexpectedly.

I also had the pleasure of meeting the best CEO of CEOs, Michael. He is a good, supportive, and polite guy who works tirelessly to make his bot the best of the best. Keep up the great work!

I tried about 4 AI assistants before discovering Zipchat, and they were all terrible! Zipchat however is beautifully built, well integrated and well trained on our content. It's easy to use out the box, knows your products and can speak to questions - anything it can't answer it forwards on to our help team. Couldn't be happier and their team is attentive, interested and helpful. HIGHLY RECOMMEND.

ZipChat is amazing! The app is easy to install and use. It takes a little bit time to train the the 'robot', but after that it answers accurate and fast. We ship worldwide and we are not able to answer questions around the clock to meet the time differences. With the app the amount of e-mails we receive has drastically decreased.

Another big plus is the customer service! This app is an absolute MUST.

Ero molto restio sul fatto che ZipChat potesse effettivamente aiutarci nella gestione delle domande dei clienti del nostro e-commerce e invece mi sono dovuto ricredere. Riesce a gestire le domande, dare risposte utili e sensate e c'è eventualmente la possibilità di modificare le risposte per le chat successive. Ottimo lavoro!

We love this app. It answers more accurately, in most cases, than humans (as long as the info on your site is correct) and works 24/7.

Previously, I was answering chats myself, and only during the limited window of 9-3pm. Customers who tried to reach me outside of that time had their messages forwarded.

That’s one thing that would be nice in a future update. If a customer has an issue, rather than simply sharing our email and phone, the chatbot could possibly take a message and forward it to a queue or our email.

However, I’ve been checking the logs of conversations and the bot has been providing VERY GOOD answers with NONE of the hallucinations of other chatbots. Other chatbots made up facts about our products that were sometimes humorously wrong. ZipChat even seems to have interpreted some images on our site? It might have inferred the information another way, but ZipChat often answers better than I do and I designed all of our products.

If you are jaded from answering the same questions all the time, give ZipChat a shot. Now, please come up with a bot to answer my customer service emails!

10 stars! I am on the free trial and can't believe how great this app is. Answers questions much more quickly and accurately than my human help can. In addition to the store itself, we added all of our product websites to the knowledge base and the chat bot gets the answer correct - with amazingly professional and friendly language that makes our customers feel valued - every single time. Very happy.

Installs easy and has greatly reduced staffing needs for basic customer sales and service. Their support is also very responsive to any suggestions you may have.

Thanks to this app, I was able to increase sales. It's a great tool that I highly recommend.

Amazing app. Really, all it takes is trying it out to see its incredible potential! An ultra-responsive, even proactive, support that continually improves its services! It makes all other chatbots look like outdated applications!

Nous sommes vraiment ravies de Zipchat et encore plus du service client ! On recherchait un chat en ligne pour notre boutique e-commerce sans que cela nous rajoute du travail et c'est exactement ce que fait Zipchat ! Grâce à l'entraînement, il répond exactement comme on le ferait ! Michael, le fondateur, est vraiment très présent pour répondre à toutes nos interrogations, on se sent accompagné !
En 2023, cette app est vraiment un must-have pour toutes les personnes qui cherchent un bot compétent ! C'est un vrai game-changer alors nous pouvons que vous le recommander !