Arvostelut (57)
Tarkenna
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Luokituksen mukaan
ZipChat is great! We use it for a few months now and it works very good. The team behind it is very helpful and from the start we got a lot of help and assistance. It is very easy to train it and add him information like discount code that can be offered, etc.. It has a lot of options to set it differently on different pages (homepage, collection, product, about us and even contact page). The option to edit the bot’s responses is incredibly useful as well. Overall very useful and helpful app!
Hello There,
Thank you for your positive feedback! We're thrilled to hear that you find our app very helpful.
Our support team does its best to be always helpful, fast and on point while our tech team works hard to make sure that our features are user-friendly and effective.
All the Best,
Zipchat AI - Support Team
We use Zipchat for our wireless earbuds business, soundsgood.ca, and it is very helpful in assisting clients with common problems. This allows us to offer instant support 24/7. If the bot cannot resolve an issue, it directs the client to our email support.
The bot also helps visitors better understand our products and make more informed choices.
You need to train the bot, and while it's not perfect, it's still pretty awesome!
Thank you for your review, really appreciated.
Zipchat has very good AI capabilities, which makes it easier to train. The ability to edit the bot’s responses is incredibly useful and allows us to tailor the bot to our unique business needs. The chat support is usually very responsive. Unfortunately, we are unable to use this bot on our gated Shopify B2B sites since the bot cannot scrape that data, but it works well on our public-facing B2C website.
Thank you a lot for your review, really appreciated.
please reply our msg on whatsapp, there is a bug on the app.
Dear Campark, I'm sorry to hear this and I understand your frustration. I spoke internally with the team, and from our understanding are waiting for you reply on Whatsapp since a few days. Could you please check on it?
I'm sure whatever is the bug you're referring to, it will be solved super fast.
completely transformed my business... i was able to cut back on my customer service agents, and zipchat actually converted more customers than my live agents.... highly recommend
Hello There,
Thank you for your positive feedback! We're super excited that we could transform your business. Our team works hard to make sure that our features are user-friendly and effective.
All the Best,
Zipchat AI - Support Team
This AI-chat is incredibly responsive and efficient, addressing the queries in real-time. I recommend using it in e-commerce because the chat guides the customers by addressing all their needs to make the purchasing process easier. I appreciate the accuracy of the replies given to customers, which you can also personalize. The support service is excellent.
Thank you for your review! New features coming soon :)
One of our hot apps, we've been using Zipchat for over months. Customer engagement is fantastic, conversion rate is very high. The support team is incredibly helpful.
Thanks a lot, really appreciated 🙏
I believe in providing great customer service! ZipChat helps me do that by helping my customers find what they are looking for, their AI Chatbot is highly recommended!
Thank you for your review, really appreciated.
Great support, product is solid and the price is right. All around great experience and value!
Hello There,
Thank you for your positive feedback! Our team works hard to make sure that our features are user-friendly and effective.
All the Best,
Zipchat AI - Support Team
We've been using ZipChat AI on our Store and are thoroughly impressed with its seamless integration and ease of use.
The AI significantly enhances our customer service by providing responsive, personalized interactions that reflect our brand's voice and ethos.
Customers appreciate the instant support, and the AI's adaptability makes it feel like a natural extension of our team. ZipChat's robust functionality and excellent customer service have made this a worthwhile investment for improving our customer engagement and sal.
Thank you for your review, really appreciated.