Avis (57)

Note globale
4,7
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 0 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
13 juin 2024

ZipChat is great! We use it for a few months now and it works very good. The team behind it is very helpful and from the start we got a lot of help and assistance. It is very easy to train it and add him information like discount code that can be offered, etc.. It has a lot of options to set it differently on different pages (homepage, collection, product, about us and even contact page). The option to edit the bot’s responses is incredibly useful as well. Overall very useful and helpful app!

ParfumGroup
Allemagne
3 mois d’utilisation de l’application
29 mai 2024

We use Zipchat for our wireless earbuds business, soundsgood.ca, and it is very helpful in assisting clients with common problems. This allows us to offer instant support 24/7. If the bot cannot resolve an issue, it directs the client to our email support.

The bot also helps visitors better understand our products and make more informed choices.

You need to train the bot, and while it's not perfect, it's still pretty awesome!

Sounds Good
Canada
7 mois d’utilisation de l’application
ZIPCHAT INC a répondu 6 juin 2024

Thank you for your review, really appreciated.

4 juin 2024

Zipchat has very good AI capabilities, which makes it easier to train. The ability to edit the bot’s responses is incredibly useful and allows us to tailor the bot to our unique business needs. The chat support is usually very responsive. Unfortunately, we are unable to use this bot on our gated Shopify B2B sites since the bot cannot scrape that data, but it works well on our public-facing B2C website.

Sunpan Trading & Importing, Inc.
Canada
3 mois d’utilisation de l’application
ZIPCHAT INC a répondu 6 juin 2024

Thank you a lot for your review, really appreciated.

23 mai 2024

please reply our msg on whatsapp, there is a bug on the app.

Campark - Focus on Cameras
États-Unis
11 mois d’utilisation de l’application
ZIPCHAT INC a répondu 27 mai 2024

Dear Campark, I'm sorry to hear this and I understand your frustration. I spoke internally with the team, and from our understanding are waiting for you reply on Whatsapp since a few days. Could you please check on it?

I'm sure whatever is the bug you're referring to, it will be solved super fast.

20 juin 2024

completely transformed my business... i was able to cut back on my customer service agents, and zipchat actually converted more customers than my live agents.... highly recommend

TUFFRING
États-Unis
9 mois d’utilisation de l’application
14 juin 2024

This AI-chat is incredibly responsive and efficient, addressing the queries in real-time. I recommend using it in e-commerce because the chat guides the customers by addressing all their needs to make the purchasing process easier. I appreciate the accuracy of the replies given to customers, which you can also personalize. The support service is excellent.

Police Lifestyle
Italie
3 mois d’utilisation de l’application
ZIPCHAT INC a répondu 15 juin 2024

Thank you for your review! New features coming soon :)

12 juin 2024

One of our hot apps, we've been using Zipchat for over months. Customer engagement is fantastic, conversion rate is very high. The support team is incredibly helpful.

Korendy Türkiye
Turquie
7 mois d’utilisation de l’application
ZIPCHAT INC a répondu 13 juin 2024

Thanks a lot, really appreciated 🙏

1 juin 2024

I believe in providing great customer service! ZipChat helps me do that by helping my customers find what they are looking for, their AI Chatbot is highly recommended!

Mystery Find
États-Unis
6 mois d’utilisation de l’application
ZIPCHAT INC a répondu 6 juin 2024

Thank you for your review, really appreciated.

18 juin 2024

Great support, product is solid and the price is right. All around great experience and value!

AudioRadar
États-Unis
10 mois d’utilisation de l’application
15 mai 2024

We've been using ZipChat AI on our Store and are thoroughly impressed with its seamless integration and ease of use.

The AI significantly enhances our customer service by providing responsive, personalized interactions that reflect our brand's voice and ethos.

Customers appreciate the instant support, and the AI's adaptability makes it feel like a natural extension of our team. ZipChat's robust functionality and excellent customer service have made this a worthwhile investment for improving our customer engagement and sal.

KALI SHOES®
Italie
Environ un mois d’utilisation de l’application
ZIPCHAT INC a répondu 6 juin 2024

Thank you for your review, really appreciated.