Avis (75)

Note globale
4,8
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 0 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
8 octobre 2024

L'outil est vraiment tres bien fait et permet de customiser des réponses client vraiment tres fine. Le service support et super reactif et concilliant. Je recommande les yeux fermés

Gualap
Émirats arabes unis
29 jours d’utilisation de l’application
18 septembre 2024

Great AI chat and amazing support. Thanks ZipChat!

Tropicfeel
Espagne
3 mois d’utilisation de l’application
ZIPCHAT INC a répondu 27 septembre 2024

Thanks a lot for your review!

10 septembre 2024

Great support, great app. I just installed and I'm already impressed. 100% recommend.

METACAR.BG - Твоят Тунинг Магазин
Bulgarie
9 jours d’utilisation de l’application
ZIPCHAT INC a répondu 27 septembre 2024

Thanks, we really appreciate your review.

23 juin 2024

Zipchat has been great for us so far. Out of the many AI Chatbots I've tested this one seems to provide the the most appropriate replies that I would want majority of the time without input. It has really helped in reducing the amount of customer emails we would receive.

Naturalistic Products
Royaume-Uni
4 mois d’utilisation de l’application
ZIPCHAT INC a répondu 24 juin 2024

Hello There,

Thank you for your positive feedback! We're thrilled to hear that you find our app to be the best in its category. Our team works hard to make sure that our features are user-friendly and effective.

All the Best,
Zipchat AI - Support Team

13 juin 2024

ZipChat is great! We use it for a few months now and it works very good. The team behind it is very helpful and from the start we got a lot of help and assistance. It is very easy to train it and add him information like discount code that can be offered, etc.. It has a lot of options to set it differently on different pages (homepage, collection, product, about us and even contact page). The option to edit the bot’s responses is incredibly useful as well. Overall very useful and helpful app!

ParfumGroup
Allemagne
3 mois d’utilisation de l’application
ZIPCHAT INC a répondu 24 juin 2024

Hello There,

Thank you for your positive feedback! We're thrilled to hear that you find our app very helpful.

Our support team does its best to be always helpful, fast and on point while our tech team works hard to make sure that our features are user-friendly and effective.

All the Best,
Zipchat AI - Support Team

2 juillet 2024

Zipchat turned out to be great for us. Of the different AI chatbots I have tested, this one seems to most often provide the most appropriate responses I want without the need for input. It really helped us reduce the amount of customer emails we were receiving and provide relevant information to increase the conversion rate. Also, the ability to have proactive chat is really interesting.

Dalfilo UK
Italie
12 jours d’utilisation de l’application
ZIPCHAT INC a répondu 3 juillet 2024

Hello There,

Thank you for your positive feedback!

All the Best,
Zipchat AI - Support Team

20 juin 2024

completely transformed my business... i was able to cut back on my customer service agents, and zipchat actually converted more customers than my live agents.... highly recommend

TUFFRING
États-Unis
9 mois d’utilisation de l’application
ZIPCHAT INC a répondu 24 juin 2024

Hello There,

Thank you for your positive feedback! We're super excited that we could transform your business. Our team works hard to make sure that our features are user-friendly and effective.

All the Best,
Zipchat AI - Support Team

2 juillet 2024

ZipChat has increased the CX of our business! I'm using Zipchat in 6 stores and only pay for 1 subscription. Easy to set up and convenient!

L-Nutra-Health
États-Unis
Environ 2 mois d’utilisation de l’application
ZIPCHAT INC a répondu 3 juillet 2024

Hello There,

Thank you for your positive feedback! We are super happy we are providing you value.

All the Best,
Zipchat AI - Support Team

14 juin 2024

This AI-chat is incredibly responsive and efficient, addressing the queries in real-time. I recommend using it in e-commerce because the chat guides the customers by addressing all their needs to make the purchasing process easier. I appreciate the accuracy of the replies given to customers, which you can also personalize. The support service is excellent.

Police Lifestyle
Italie
3 mois d’utilisation de l’application
ZIPCHAT INC a répondu 15 juin 2024

Thank you for your review! New features coming soon :)

29 mai 2024

We use Zipchat for our wireless earbuds business, soundsgood.ca, and it is very helpful in assisting clients with common problems. This allows us to offer instant support 24/7. If the bot cannot resolve an issue, it directs the client to our email support.

The bot also helps visitors better understand our products and make more informed choices.

You need to train the bot, and while it's not perfect, it's still pretty awesome!

Sounds Good
Canada
7 mois d’utilisation de l’application
ZIPCHAT INC a répondu 6 juin 2024

Thank you for your review, really appreciated.