Avis (54)

Note globale
4,7
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
3 mai 2024

Impressed so far and its working well, would recommend

SENSIO HOME
Royaume-Uni
3 jours d’utilisation de l’application
ZIPCHAT INC a répondu 6 juin 2024

Thank you for your review, really appreciated.

30 mai 2024

app consigliata per chi gestisce un e-commerce e vuole sfruttare il potere dell'AI per supportare e ottimizzare gli utenti nella loro customer journey

RedMoringa
Italie
17 jours d’utilisation de l’application
ZIPCHAT INC a répondu 6 juin 2024

Grazie mille per la tua recensione. Facciamo del nostro meglio per costruire il prodotto migliore possibile.

24 janvier 2024

've been using the app for my online store, and it's been a fantastic experience overall. The app stands out as the best among several others I've tested. What makes it truly special is the developer's approachability and readiness to help, which is a rarity and highly appreciated.

There are a few personal preferences and setup tweaks I'd like to see implemented. These are specific to my individual needs but I am genuinely excited about the upcoming features and seem to align well with what any forward-thinking online business would need.

Blanc Space
Royaume-Uni
5 jours d’utilisation de l’application
ZIPCHAT INC a répondu 18 mars 2024

Thank you so much for your kind words! 🌟 We're really happy to hear you've had a fantastic experience with Zipchat and that you appreciate our team's support. Your feedback about personal preferences and setup tweaks is important to us. We're excited about the future features too and hope they'll meet your needs. Thanks for sharing your thoughts and for being part of our journey! 🚀

24 janvier 2024

Beneficial for our company, resulting in increased sales and delivering a positive customer experience. Beyond what AI alone can handle. The customer service is also swift in response to address any issues.

Jackery
États-Unis
Environ un mois d’utilisation de l’application
ZIPCHAT INC a répondu 18 mars 2024

Thank you for sharing your positive experience with Zipchat! We're thrilled to hear about the increase in sales and the enhanced customer experience your company has achieved with our service. Our team is dedicated to providing swift and effective support to ensure your continued success. Your feedback is greatly appreciated, and we're here to help with any future needs or questions. Here's to more success together! 🎉🚀

14 février 2024

no good, much better ones available

Segron Universe
États-Unis
Environ un mois d’utilisation de l’application
30 novembre 2023

I have been very impressed with the product as well as the team behind it. There have been many times that I have been impressed by how good the responses are from the chatbot. The team has been very helpful answering questions and seems very thoughtful about what features they are going to add. It is a little on the pricey side compared to some of the other chatbot products, but it has definitely been the best one that I've used so far.

Latch
États-Unis
14 jours d’utilisation de l’application
11 janvier 2024

We would recommend this app 100%. The replies are well-crafted and accurate.

GANXXET
États-Unis
3 mois d’utilisation de l’application
3 octobre 2023

Impressive accuracy and even better if you spend a day "training" it. It's like an interactive FAQ that's super knowledgeable about your store/website. Loving it so far. I am hopeful they will bring on more features as it is pretty basic at the moment, but honestly it works and is so nice to not have to have someone sitting on chat all day answering the same questions or worrying they will miss questions. I do wish there was a way to create chat tickets, etc when something needs to be escalated to a team member to be better handled, but like I said-I am impressed with how well it already handles inquiries. Looking forward to seeing the app's abilities grow! Give it a try.

Lat & Lo™
États-Unis
4 mois d’utilisation de l’application
2 août 2023

One of the first and best AI chatbots in Shopify that continues to improve day by day. My team spent about a month making edits and training the bot, and now it generates profit. In the past 2-3 weeks, we haven't even needed to monitor the chats, yet the bot still works and makes money!

In Uzbekistan, there are 3 languages that customers use: Uzbek Latin, Uzbek Cyrillic, and Russian. I'm not sure how, but our bot is able to handle all of them. Anyway, it's better to invest $250 in this bot and stay current with new technologies, rather than paying a student $500-700 who might leave the job unexpectedly.

I also had the pleasure of meeting the best CEO of CEOs, Michael. He is a good, supportive, and polite guy who works tirelessly to make his bot the best of the best. Keep up the great work!

Chado
Ouzbékistan
8 mois d’utilisation de l’application
25 septembre 2023

I tried about 4 AI assistants before discovering Zipchat, and they were all terrible! Zipchat however is beautifully built, well integrated and well trained on our content. It's easy to use out the box, knows your products and can speak to questions - anything it can't answer it forwards on to our help team. Couldn't be happier and their team is attentive, interested and helpful. HIGHLY RECOMMEND.

Grass & Co.
Royaume-Uni
Environ 2 mois d’utilisation de l’application