Note globale
4,6
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 0 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 7 % des avis sont des avis à 1 étoiles
19 juillet 2023

Installs easy and has greatly reduced staffing needs for basic customer sales and service. Their support is also very responsive to any suggestions you may have.

Burger Motorsports Inc
États-Unis
Environ 2 mois d’utilisation de l’application
21 juillet 2023

Amazing app. Really, all it takes is trying it out to see its incredible potential! An ultra-responsive, even proactive, support that continually improves its services! It makes all other chatbots look like outdated applications!

Mool
France
Environ un mois d’utilisation de l’application
ZIPCHAT INC a répondu 22 juillet 2023

Thank you so much for the fantastic feedback! 🚀 We're so happy to hear you're finding ZipChat to be super responsive and always improving. It's fantastic that we're standing out from the crowd. 🌟 Thanks for trying out ZipChat and being part of our community!

29 mai 2024

Excellent app with amazing capabilities, brings customer service to another level. Support is fast and reliable. We're very satisfied with the product!

SmartX.bg
Bulgarie
Environ 2 mois d’utilisation de l’application
29 mai 2024

Very good app! It helps our customers 24/7, saving us a lot of email inquiries. I recommend!

Bagaji.ro
Bulgarie
Environ 2 mois d’utilisation de l’application
20 juillet 2023

This app is really good. You can edit the conversations and improve the app AI very quickly. Highly recommend

Naturallygifts
Australie
Environ 2 mois d’utilisation de l’application
6 octobre 2023

Zipchat has been a game-changer for us. It swiftly addresses customers' straightforward queries that used to land in our email queue, ensuring they get immediate responses instead of waiting for hours, potentially leading to lost sales elsewhere.

Bogartstore
Norvège
9 jours d’utilisation de l’application
14 juillet 2023

Excellent new service that is absolutely killing it.
We love this chat and how easy it is to train it on new information.

We have some feature requests but it's still new and they're actively improving the service. We fully intend on sticking around as long as it stays financially reasonable for us and the value trade remains.

WREKD Co.
États-Unis
12 jours d’utilisation de l’application
9 octobre 2023

Love it, it was up and running in minutes. Fine tuned it within one hour. Results are impressive. The response time from support is super impressive as well. Highly recommended.

Trooper Beer EU - distributed by Universal Marketing EU
Autriche
Environ 9 heures d’utilisation de l’application
25 mai 2023

We've been using Zipchat across our stores and it's been a great asset so far. Its capacity to offer 24/7 self-service support in any language has been a significant time-saver for us and has improved our CS efficiency.

The app is straightforward to set up and tracks conversions from the chat. This feature has given us a better understanding of our customer interactions.

One of the standout features for us is its self-learning capability. We were able to make minor corrections based on initial chats on our website, and the app adapted accordingly. This has helped keep our customer interactions relevant and effective.

We recommend Zipchat to any e-commerce business aiming to enhance their user experience. It not only improves customer engagement but also reduces the number of tickets, making our operations more efficient.

A very valuable tool for any business looking to improve their customer service!

Sweet Plaid™
Émirats arabes unis
10 mois d’utilisation de l’application
ZIPCHAT INC a répondu 22 juillet 2023

Thanks for the fantastic feedback! We're glad to know that ZipChat is making a difference across your stores. It's awesome to see it's a time-saver and is boosting your efficiency. 😄 Your recommendation means a lot to us. Thanks for being a part of the ZipChat community!

24 mai 2023

Best app to answer the customers 7d/7, answers quality is really good and it bring us more conversions without efforts!

OHMYCASE
France
9 mois d’utilisation de l’application