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Great support, product is solid and the price is right. All around great experience and value!
completely transformed my business... i was able to cut back on my customer service agents, and zipchat actually converted more customers than my live agents.... highly recommend
please reply our msg on whatsapp, there is a bug on the app.
Dear Campark, I'm sorry to hear this and I understand your frustration. I spoke internally with the team, and from our understanding are waiting for you reply on Whatsapp since a few days. Could you please check on it?
I'm sure whatever is the bug you're referring to, it will be solved super fast.
One of our hot apps, we've been using Zipchat for over months. Customer engagement is fantastic, conversion rate is very high. The support team is incredibly helpful.
Thanks a lot, really appreciated 🙏
We use Zipchat for our wireless earbuds business, soundsgood.ca, and it is very helpful in assisting clients with common problems. This allows us to offer instant support 24/7. If the bot cannot resolve an issue, it directs the client to our email support.
The bot also helps visitors better understand our products and make more informed choices.
You need to train the bot, and while it's not perfect, it's still pretty awesome!
Thank you for your review, really appreciated.
I believe in providing great customer service! ZipChat helps me do that by helping my customers find what they are looking for, their AI Chatbot is highly recommended!
Thank you for your review, really appreciated.
very easy to setup, very good
Thank you for your review, really appreciated.
Zipchat has very good AI capabilities, which makes it easier to train. The ability to edit the bot’s responses is incredibly useful and allows us to tailor the bot to our unique business needs. The chat support is usually very responsive. Unfortunately, we are unable to use this bot on our gated Shopify B2B sites since the bot cannot scrape that data, but it works well on our public-facing B2C website.
Thank you a lot for your review, really appreciated.
This AI-chat is incredibly responsive and efficient, addressing the queries in real-time. I recommend using it in e-commerce because the chat guides the customers by addressing all their needs to make the purchasing process easier. I appreciate the accuracy of the replies given to customers, which you can also personalize. The support service is excellent.
Thank you for your review! New features coming soon :)
ZipChat is great! We use it for a few months now and it works very good. The team behind it is very helpful and from the start we got a lot of help and assistance. It is very easy to train it and add him information like discount code that can be offered, etc.. It has a lot of options to set it differently on different pages (homepage, collection, product, about us and even contact page). The option to edit the bot’s responses is incredibly useful as well. Overall very useful and helpful app!