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I use the one click upsell - zipify app. The app is working great, and I am enjoying how the app show my products.
Hey SmoothTrue.com! Thanks for leaving a review. We appreciate the kind words. Glad to hear you're liking OCU! If you need anything please reach out!
-Team Zipify
One Click Upsell stands head and shoulders above other upselling apps with its intuitive interface and precision-driven sales recommendations, seamlessly boosting the average order value. Its unparalleled customization and effective analytics tools bring an enriching and valuable experience to any Shopify store.
Wow, Brightly! Thanks for the amazing review! We're stoked to know you find OneClick Upsell head and shoulders above the rest and that you find our interface so intuitive! We pride ourselves on curating OCU to fit our merchants' needs! If you ever need help with anything, please reach out to our amazing Customer Support Team!
-Team Zipify
One Click Upsell is the single best AOV booster we have ever come across. Now that they are on the Shopify app store I can finally write a review! We have been using it for 2 years. Our stats speak for themself: In our main store we have made an extra £188,538.80. In case you aren't familiar with the app, this is revenue on top of our original orders, AKA upsell revenue/revenue we would have missed out on. We saw an average of £2.72 increase in cart value across the board. Our AOV before OCU is around £32, so that comes in at almost a 10% increase in average order value. All in all we see an average of a 18% conversion rate on our post purchase upsells, which is phenomenal. Oh, and they also have the best customer service I have come across. Always get a reponse within a reasonable timeframe. I see that they are offering a 30 day free trial just now. If you want my advice, it's definitely worth a shot! It's changed our business.
After giving this app a second try a lot of the bugs we were experiencing have been resolved and the app is working well. Their support has been great and I am happy to use this app for upsells.
We want to personally address both the issue you raised and your support experience.
After thoroughly investigating the pop-up blocking concerns and reviewing your interactions with our support team, it’s evident that we didn’t meet our usual support standards, and we apologize for any frustration this may have caused. We’re taking immediate steps to retrain the support team members involved to ensure such lapses are avoided in the future.
Regarding Chrome iOS blocking OneClickUpsell pop-up offers, we'd like to clarify that our technology doesn’t fall under traditional pop-ups and is designed to work seamlessly with web browsers. Our offers are not susceptible to blocking. We’ve conducted thorough tests with native Chrome pop-up blockers and third-party tools to reaffirm this. If you encounter the offer displaying only once during testing, this is due to a deliberate feature that allows merchants to control when the pop-up appears for shoppers.
For efficient testing, we suggest using a private browsing session like Google Incognito mode. We're taking full responsibility for the oversight in promptly addressing your concerns and apologize for any inconvenience this has caused.
Your insights are invaluable in our journey to enhance our products and services.
If you’re willing to give us another chance, we're dedicated to ensuring your experience is exceptional. Please reach out to our support.
-Team Zipify
If you are looking to maximize your client experience and profits this is the app for you. I had a few things to work out and the customer service team is amazing! I use their other App as well which is Zipify pages and love it!!!
Hey Audria Richmond! Thanks for the great review. Glad to hear the app and support are really working for you! Just reach out if you need anything!
-Team Zipify
We've been using the app for weeks now and it works great. Customer service is super helpful and the app has been pretty easy to work into our current promotional efforts.
Hey Simple Loose Leaf! Stoked to hear you have had an easy time integrating the app and that our support team has been helpful! Thanks for leaving us a review. If you need anything, please reach out.
- Team Zipify
This is the best post-purchase app on the market! Don't even bother with any other one...go with OCU!
Great customer service. Some minor hicups when we got started but we've gone through them together. Also started getting upsells right away!
Hey ROBERTA! Thanks for the review! This is so awesome to hear that even though there were hiccups, the team was able to help you start getting upsells! That's awesome. If you need anything please reach out!
-Team Zipify
You can't use it with Paypal or any other payment provider. It's just for CC payments, which makes it useless for 95% of the transactions in Europe. Was so excited since I heard it's going native and super disappointed when I installed it and saw the restrictions. Of course, you can still use it for Pre Purchase, but it's 10x more expensive (based on order volume) than all other Apps existing for Pre Purchase for Shopify.
Hey Eleven Australia, we definitely understand the frustration. This is a limitation of the Shopify API at this point. We have to work within the restrictions we are given. When they open up their API to allow for Paypal and other payment processors we'll release it for OCU. We know how important Paypal and other processors are to our merchants so as soon as Shopify allows we'll get it rolled out for you.
This app is a must for anyone in the E-Commerce space. A great app to build your AOV and great customer support. You won't regret it.