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Their customer service is super responsive and helpful, the app itself is simple, however i hope they add more features to it.
Thanks, PawFamily! We agree that our Customer Support Team is super responsive and helpful. They pride themselves on their knowledge and ability to help our merchants. Keep an eye out for our feature release posts on socials and youtube for a bunch of upcoming new features!
-Team Zipify
Amazing app. Awesome support. Special thanks to Gaby who understood my requirement and helped me set up the Pre-Purchase and Post-Purchase upsell successfully and optimize my funnel:)
Hey HopSport! Glad to hear you're enjoying OCU and our support team was able to help! We'll make sure Gaby knows you appreciate her! Thanks for joining us. If you need anything please reach out!
-Team Zipify
This has definitely increased our sales! Trying to tweak the way the upsells present on the pages but other than that this has been very helpful for us!
Thanks for the 5 star review, SimuLinen! We're stoked to hear that your sales have increased with the help of One Click Upsell! If you need help tweaking upsell presentation or with anything else, please don't hesitate to reach out to our awesome Customer Support Team!
-Team Zipify
Very Fast and accommodating support. I will just send you a message once again if I need your help. Thank you!
Thanks for the 5-star review, Urban Rhea! We're stoked to know you find our Support Team fast and accommodating! Please don't hesitate to reach out if you need any help in the future.
-Team Zipify
Trying to get this to work. Their customer support (Paul) has been fantastic. Prompt responses to all my questions. Thank you.
There was an issue with the app when I first installed it. When the customer added a product to their cart, instead of 1, 2 were automatically added. Customer service fixed it for me within one day with no drama. The app is working really well now and already converting. It's a great app.
Thank you for sharing your experience with Zipify's OneClickUpsell app, Lara Tweedie Equestrian! We're glad to hear that any initial issues were promptly resolved by our Customer Support Team and that the app is now working smoothly and driving conversions for you. Your positive feedback is greatly appreciated!
I sent in an inquiry via chat it said they would get back to me in hours - but they actually got back to me in minutes and we had a great conversation and solved all of my issues in minutes!!! Exceptional customer service Karina!! Thank you for making this so seamless :))
Hey Education Frontier thank you for the great review. We'll definitely let Karina know you were very satisfied with the service she offered. This is exactly what we try to do for all of our users. If you need anything else just reach out.
-Team Zipify
I was looking for an upsell app and Zipify fit the bill best to work with ReCharge which is my subscription app. Zipify is easy to use and figure out. Ezra is a legend so the bonus trainings provided from him and the team have been an awesome surprise!
Hey The Billboard 500 Club! Awesome to hear that OCU was the best fit for you. That's why we built the app, to help people like you be more profitable. Ezra is the GOAT and we're glad to hear you're taking advantage of the trainings he provides. Glad to have you onboard and if you need anything, please reach out.
- Team Zipify
I just love this app I have installed it on all my stores I can't do without anymore and believe me you will not regret it! I add a big thank you to the support team who really take the time to help with a lot of patience and enthusiasm, I highly recommend this app...
Hey Eazcurl thanks for the great review. Awesome to hear you're enjoying using OCU on all of your stores. We love hearing that. We're excited to have you onboard with your stores! If you need anything just reach out!
-Team Zipify
This app is a game changer for me. My customers are frequently purchasing additional items pre and post sale which in many cases is covering the cost of the advertising that brought the customer to my website.
Hey RecoveryChip! Thanks for the review. This is amazing to hear. Covering ad costs is HUGE to growth. That's awesome. That's why we do what we do, and you're proof it works. Thanks so much for sharing. If you need anything reach out!
-Team Zipify