One Click Upsell ‑ Zipify OCU
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I've used this app for many years. In the past few weeks, upsell payments stopped being captured completely - every order has an upsell, but no payment.
The developer claims they cannot troubleshoot or do anything about this. Unless you want to process all payments manually, look elsewhere.
Sofia from Zipify Apps Support here! 👋
I'm sorry to hear you've run into this issue. For this issue resolution we recommend reaching out directly to Shopify, as they will be best equipped to assist you. We've also sent you a separate reply with more detailed information.
We look forward to hearing from you!
We are experiencing customer frustration with this app. Some customers are getting double orders of the same product through this App that they claim they did not order. Please advise. jl@bagups.com
Sofia from Zipify Apps Support here! 👋
I’m sorry to hear that you've experienced an issue with the double orders. Please refer to our recent email regarding this matter. It includes a situation breakdown and a request for your approval to begin the investigation process.
We look forward to hearing back from you!
This app in non-negotiable for any ecommerce brand now - we're getting 15% conversion rate on the post purchase upsell and those orders are now highly profitable. I think this is one of the best (and easiest) ways to mitigate the rising cost of acquisition on Google, and I simply would not start a new site without it.
Not sure how it works with higher ticket premium items (AOV £400+) but for us it's perfect. Also - shout out to support who respond very quickly with any questions. At this point (1 month in) I have nothing negative to report at all. high quality app, and the main guy, Ezra is a legit ecom operator who knows how to sell online, so everything in the app seems grounded in best practice. Yeah, highly recommend. Thanks guys
Thank you for the amazing feedback! A 15% conversion rate is incredible, and we're so glad the app is making your orders highly profitable. The whole team really appreciates your shout-out. We're always here if you have any questions or need a hand with anything. Keep up the great work!
With 9 books currently in my thriller series, pricing that number became a challenge with sales declining with readers reluctant to purchase the entire bundle. On the advice of several other authors, I reduced the number to 6 books (for a more appealing price) but then added an upsell of the remaining titles. Colleagues recommended One Click Upsell -- Zipify OCU to my Shopify page. I've had the APP installed for not quite a week and am already impressed with the results. Granted, not many sales yet...but 66.67% conversion upsell on Ebooks, 50% on audio, and...(gasp!) 100% on print. Hoping this continues...it's a game changer!
Thank you for sharing your experience and for the valuable feedback. Wishing you continued success with your thriller series — we're rooting for you!
Amazing experience and incredible support from the Zipify Team, Ash is quick and efficient and committed to support with video tutorial for guidance which makes it easier and faster to implement. Thank you to all
Thank you so much for taking the time to leave us a 5-star review — your feedback truly means a lot to us! We're delighted to hear that Ash was able to provide you with the level of support you deserved.
honestly I had a couple glitches with the app, giving discounts when it shouldn't have, I let the team know and the fixed the glitch and also completely compensated me for the losses. Despite the glitch I 100% still use this app and will continue to do so, the slide cart drawer is better than other apps i've tried, the upsells work unreal, and their customer support is amazing, well worth installing
We really appreciate you taking the time to leave us a 5-star review and a valuable feedback! We are continuously working on improving our app to bring you the best experience possible, and we are delighted to hear you are enjoying all the current features! We look forward to delivering exciting new updates soon.
This is probably the only app that pays for itself right out of the bat. In the first week this app added 150$ of revenue (our store is small), but it sold products that havent been sold in 2 years and is selling new products every day. I havent even configured everything in OCU. I am blown away, thank you to Ezra and his team.
Thank you so much for your review! 🌟 We’re thrilled to hear that you are satisfied with the results.
Very powerful product, even better customer service. I am incredibly happy I added this to our Shopify mix.
Thank you so much for your review! 🌟 We’re delighted to hear you had a great experience with our app and support team.
App overall good. Post purchase is a problem because people cannot buy more of the same product in a knitting pattern - we need the AI to recommend other products, not whats in your cart already
We really appreciate you taking the time to leave us a 5-star review! Your feedback is incredibly valuable—it’s going straight to our Development team!
A very easy set up compared to many others!
Thank you for the kind words! We're glad to hear the setup was a smooth experience — that's exactly what we aim for. We hope you continue to enjoy using One Click Upsell!