Avaliações (450)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 87% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 3% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
5 de novembro de 2020

You can't use it with Paypal or any other payment provider. It's just for CC payments, which makes it useless for 95% of the transactions in Europe. Was so excited since I heard it's going native and super disappointed when I installed it and saw the restrictions. Of course, you can still use it for Pre Purchase, but it's 10x more expensive (based on order volume) than all other Apps existing for ...

Eleven Australia
Alemanha
23 dias usando a aplicação
Questão respondida por Zipify Apps 5 de novembro de 2020

Hey Eleven Australia, we definitely understand the frustration. This is a limitation of the Shopify API at this point. We have to work within the restrictions we are given. ...

26 de novembro de 2020

Would be great IF it supported multi currency and would allow you to add collections rather on a product by product basis

The Swift Fly Fishing Company
Nova Zelândia
23 dias usando a aplicação
Questão respondida por Zipify Apps 30 de novembro de 2020

Hey there! Thanks for giving OCU a shot. We are not able to offer multi-currency due to the limitations of the Shopify API...however, I do have some good news. Adding upsells ...

1 de março de 2023

This was our first upsell product we tried. It was easy for us to set up and customizable. I had it installed for 2 weeks and immediately saw a massive drop in our conversion rate (32%). I assumed it was just a slow period but after weeks of our worst sales in a year, I uninstalled it. That day after it was removed, our sales started to bounce back. Not sure if it just wasn't right for our ...

The Tried Equestrian
Estados Unidos
22 dias usando a aplicação
Questão respondida por Zipify Apps 3 de março de 2023

Steve here, Customer Service Manager with Zipify.com. I've gotten a chance to review your past conversations and app store review of OCU. I hope we can work together to find ...

31 de agosto de 2022

Dillon and his support team truly went above and beyond to resolve an issue for us during our trial phase. Even when they learned the issue was not on their side but in Shopify's API, they continued to offer their support, reaching out to shopify on our behalf, offering troubleshoot advice, and promptly following up with me with any updates or checking in to let me know they were still working on ...

Strong Brand Social
Estados Unidos
19 dias usando a aplicação
Questão respondida por Zipify Apps 7 de setembro de 2022

Hey Strong Brand Social! Thanks for the review. We are a little biased, but we think our support team is the best in the business! We will be sure to let Dillon and the team ...

8 de julho de 2023

After installing OCU (Post purchase upsell page) I had up to 43% overreporting at Meta depending on the adset.
The support was despite obvious and transmitted data clearly disinterested and showed no interest in troubleshooting the problem.

All in all, a good app idea, but with such falsified data, the performance of paid traffic drops in relation far too much and I can not recommend this app. If ...

Exalt Commerce
Alemanha
18 dias usando a aplicação
Questão respondida por Zipify Apps 10 de julho de 2023

Hi, Exalt Commerce

First and foremost, please accept our sincere apologies for the inconvenience caused by being passed back to us in relation to the incorrect reporting of ...

23 de março de 2022

Super easy to set up and quick, responsive support. For API reasons, it didn't work w my ERP system to have post purchase add ons, but pre-purchase works great.

mikimiette
Estados Unidos
Aproximadamente 15 horas usando a aplicação
Questão respondida por Zipify Apps 25 de março de 2022

Hey Mikimiette! Thanks for the honest review. Glad to hear you're getting results from OCU despite the API stuff. That's a bummer. Did you reach out to our support team so ...

24 de novembro de 2020

Recently OCU has merged with Shopify, which at first was very exciting for us. Unfortunately, after discovering the app for 5-10 minutes our team quickly realized that the integration is far from being a well-developed Shopify App. The post-purchase page has very little customization. It's so basic, you may think that it's spammy and only something drop shipping stores might use. I do not ...

PaliRoots
Estados Unidos
15 dias usando a aplicação
Questão respondida por Zipify Apps 24 de novembro de 2020

Hey PaliRoots sorry to hear you're disappointed with the app. Unfortunately the features you're talking about aren't a limitation of OCU, they're a limitation of what Shopify ...

28 de janeiro de 2022

Crashed my digital downloads. Took a week to figure out it was this app. Something about delaying the purchase stops the downloads from being sent automatically. So, I had to spend a week reaching out to customers to make sure they got their downloads. What a pain.

Green Joe Coffee Truck
Estados Unidos
9 dias usando a aplicação
Questão respondida por Zipify Apps 4 de fevereiro de 2022

Hey Green Joe Coffee Truck, so sorry to hear things didn't go as planned. We’re actively looking into what happened and we appreciate that you provided details to help our ...

2 de novembro de 2020

Terrible experience. Here is what happened to me and what could happen to you if you install ocu app: Your add to cart button will suddenly redirect directly to the checkout instead of your slider cart. (even though you didn't tick the box that is doing that in case you want to) And you will lose 1 hour with a customer support agent who doesn't understand this simple but big problem. Have fun ! ...

Popi Hair FR
Reino Unido
4 dias usando a aplicação
Questão respondida por Zipify Apps 2 de novembro de 2020

Hey there Popi Hair FR!
Thank you for your feedback. We are sorry to hear that you had an issue with your installation. We have extensively tested OCU prior to launch, ...

10 de junho de 2021

The app is intuitive, well built and the upsell pages look great. On the paper it all looks great. *BUT* My main issue has been my ads conversion tracking. OCU "highjacks" the thank you page by adding an extra page before the customer reaches the "official" thank you page. As a result, most people understand that their original order went through and just close the page and never see the shopify ...

The Big Silk
Reino Unido
4 dias usando a aplicação
Questão respondida por Zipify Apps 11 de junho de 2021

Hey everyone at The Big Silk. Sorry to hear things aren't functioning as you hoped. That's always frustrating. This issue actually has to do with the Shopify checkout API. We ...