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can't send the survey by the customer list, contact their support without any reply. till now still haven't replied my email,
Hi, Sorry to hear this. We have already replied to your email. Reply was sent your store registered email address.
After some Shopify update customer build actions (Send survey) is not showing. This has to be fixed by Shopify team. We have already contacted and reported the issue. We will update you once we get reply from Shopify support.
If you haven't received our response please contact us directly at support@zohosurvey.com
Invitations are not getting sent successfully. Shows directly Unsubscribed in the invitation sent. Worst survey app that can't send surveys to customers.
We're sorry to hear this. Previously you can distribute surveys (via email distribution) only to your shop email subscribers. We have changed this now. Now you can send surveys to all of your customers. Please try sending surveys now.
This was almost exactly what I needed, except nothing worked. Did a few tests, but nothing. Wish it worked.
Hi, sorry for the inconvenience. It shouldn't have happened.
Could you please write us (support@zohosurvey.com) your survey account email address and issue you faced during the evaluation of Zoho survey app so that we can sort out the issue?