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It has done what I have needed it to over the years
Thank you for your amazing support! It’s been a joy to help your business thrive over the years.
Cheers to more milestones together! We’re committed to delivering top-notch solutions as we grow.
Best wishes,
Zotabox
Atención personalizada, rápida y atenta. Manuel se esfuerza por satisfacer las necesidades de personalización, mostrándose proactivo y con mucha eficacia resolver cualquier necesidad de los clientes. Muy recomendable.
¡Hola Daniel! Muchas gracias por tus amables palabras y recomendación.
El compromiso de LISA Institute en ofrecer educación práctica y de alta calidad es evidente y verdaderamente inspirador. Es un placer apoyar a una institución tan apasionada e influyente.
Espero seguir ayudándote a crecer y a apoyar a tus increíbles estudiantes.
¡Un cordial saludo!
Equipo de Soporte de Zotabox
Great app, very easy to use
Hi Goodwood Originals team,
Thanks so much for the kind words! Your store looks amazing, and we're glad the app's been easy to use.
By the way, we’ve just launched a brand-new AI Smart Upsell tool—great for boosting sales. Let us know if you’d like to try it!
Warmly,
Manuel
Zotabox Support
UPDATE April 2025:
This was a phenomenal great tool for many years we used it.
Now they either got sloppy or greedy, as all of a sudden tools are not working anymore, can't activate them and the new dashboard is a shear nightmare without oversight and extremely user unfriendly. All the widgets are now just presented in an endless long scroll down menu, instead of being nicely grouped to their class as in the old dash board.
We can only say: The old programmers had class, the new developers just get fancy without having any concept or clou what business owners need! Big shame.
We downgrade from 5 stars to 2 stars until things are hopefully brought back in order!
UPDATE:
After reaching out to the company, the CEO did not only confirm a major server upgrade of their app platform to prevent outages like experienced in the past months in future, but they also issued a very generous compensation. This is a customer care and service rare to find these days. So we are happy to change our former 2 star to a 5 star rating!
We are long time customers of Zotabox and we really love their large variety of tools, like banners, popups, promo boxes, tabs, etc. BUT: since about one year their back bone became very unstable. This year alone, we lost several times for hours and longer connectivity to their service, unfortunately exactly during peak sales season like Black Friday and Christmas. They host their service on a Cloud server which seems to be not quite reliable. After contacting the developers several times, so far we have not seen any major improvement. The latest incident lasts alreday over 24 hours with no service anymore. If Zotabox service is not majorly improving their availibity we will have to move on to a different app. So sad...
Hi Rainer,
Thank you so much for being a long-time client and for taking the time to share your feedback — it means that you truly care and want us to improve.
We understand the frustration you felt, and we’d love to clarify and assist:
1️⃣ Tool Activation Issue
Due to a recent update in our pricing policy, there’s now a limit on active widgets. That said, our support team has manually raised the limit for your account — so you can now use your tools without any disruption. I have emailed about it yesterday. Everything should work normally now 💪
2️⃣ Navigating the New Dashboard
We hear you — the new layout can take a little getting used to. Here’s a quick guide to help:
- To create a new tool, head to the Dashboard where tools are neatly listed by feature.
- To manage your existing tools, go to My Widget — there you’ll find all the active tools you've created.
Tip: You can also use the search bar at the top to instantly find your tool — no need to scroll endlessly anymore!
We know change isn’t always easy, especially when the previous setup worked so well for you. But many of our longtime users are starting to enjoy the improvements — faster performance, easier access to features, and more consistency across tools.
We truly hope the updated experience will grow on you too. If things feel smoother now, it would mean the world to us if you'd consider updating your review 🙏
Again, thank you for your honesty and continued support — it helps us improve and serve you better.
Warmest regards,
Manuel
Zotabox Team 💛
We're using the ZotaBox on a large scale withup to 200 Tools running at the same time and are happy with the outcome. It's especially needed to showcase influencer codes in the shop since we do see an incease in CVR when using zota-box.
Support is helpful and easy to contact.
J'utilise zotabox depuis des années. C'est simple à utiliser. Le nombre d'outils disponibles est impressionnant et pas besoin de tout traduire !
Merci beaucoup pour votre aimable critique. Veuillez nous faire savoir si vous avez des questions ou des demandes. Nous avons ajouté une nouvelle fonctionnalité d'ajout au panier et de vente incitative que nous espérons que vous apprécierez. Passe une bonne journée.
This app has been a huge help. I love popups and the header bar. These tools help us to reach our customers with important messages we don't want them to miss. Strongly recommend. They also have amazing customer support. Do yourself a favor and give them a try! We have been using this app for 4 years, and never had any issues
Thank you very much for your kind review. We love our long term merchants. We wish you much success with your online store. Let us know if there is anything else we can do for you. Have a great day.
This app is very easy to use and if I have an issue my email is answered quickly. I would recommend this app.
Thank you very much for your kind review. We love it when merchants use our tools to improve their store's performance. Have a great day.
This app is very easy to use. love it. Would recommend to any store to use. Very intuitive. give it a try.
Thank you very much. Please let us know if there is anything we can do to make your experience with our tools more enjoyable. Have a great day.
Quick and efficient, it just works and is easy to configure. Then if you want to further tweak your promo, you can drill down further in settings.