Recensies (479)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 89% recensies zijn 5 sterren
  • 7% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
18 juli 2024

★☆☆☆☆

We were using this app on both Ecwid and Shopify, and our experience has been disappointing. After a month of back-and-forth with support to identify a system glitch, they suggested we upgrade to the Starter plan, assuring us it would resolve the issue. However, after two weeks, we encountered the same problem again.

The support conversation felt like a game of ping-pong, where instead of resolving the issue, they started discussing the possibility of a refund since we weren't using the app due to the glitches. Rather than helping us, they recommended contacting Shopify Support, which we are now doing.

We do not recommend this app if you are looking for smooth and effective support. In conclusion, we felt that we wasted our time and found the process exhausting, with responses that led nowhere. This experience was particularly disappointing because we had previously used the app with positive results, but this time it has been completely unsatisfactory.

ElGranero Typewriter.Company
Spanje
19 mei 2020

Was told by the CEO of this app that they don’t provide any support to those on their free plan and that I’d have to upgrade and pay them to get any help! I thought that was quite rude. Especially coming from the founder itself.

AJ Craft Supplies
Australië
Meer dan 5 jaar gebruiken de app
Zotabox heeft geantwoord 29 juni 2020

I am sorry you thought my reply was rude. I only mentioned it after supporting you (for free) and after you asked the same question twice.

You have been using our free tools for a long time (and benefited from them).

We have also never charged you for our support even though we have discontinued our free plans.

We see you still are continuing to use our free tools (that we have discontinued) and we wish you the best with your online store.

10 juni 2016

I installed this on my website and it broke it. I would use it with caution. I would not use it again.

Modern Gal Boutique
Verenigde Staten
10 dagen gebruiken de app
3 maart 2017

First off keep in mind, I am not a free customer. I am a paying customer. Im going to address each one here on shopify so they dont think its copy and pasted. When I asked this company as to WHY the WHOLE bar isnt clickable like in HExtohm's bar and all the other promo bars (even other FREE ones), their response was this

"Hi, we have not had very many requests for this feature. If we get more requests we will consider updating our code for everyone.

Thank you for your suggestion. It helps us to prioritize our work. "

Thats their response. Seriously. For a simple line of code to change a BUTTON to the whole div which I can code about 3 minutes isnt an option. So because you havent had any requests for this you dont want to go fix it and make it like every other free one. Its nice the whole package they have, its just not up to snuff especially with the comment you made. Poor business. Poor.

Vapel1fe
Canada
10 dagen gebruiken de app
13 november 2017

The features I add, never shows up. :'(

Plempire
Filipijnen
Ongeveer 21 uur gebruiken de app
Bewerkt 26 oktober 2021

The 5,000 page views is nothing for an average website at $12.99 per month. You should increase the page view to accommodate medium size websites. The 5,000 page views is less than a week, sometimes even just a few days, and then your app goes down withing that time frame. Please don't mention to upgrade, because luring vendors in at $12.99 and then having them pay $79.99 is insane after having us spend time setting things up.

Monaco Jewelers
Verenigde Staten
Ongeveer 2 uur gebruiken de app
Zotabox heeft geantwoord 26 oktober 2021

Hi, we are very transparent with our pricing on the Shopify app store and our own pricing page. We do not 'lure' in merchants. We can also create custom plans to accomodate any merchant's unique situation. You can re-install our app if you wish (and keep your current settings) and we can work to create a custom plan that fits your needs. (for other merchants we don't only have 2 plans and immediately require mid size websites to pay $79.99. We also have a mid price range of $29.99 and custom plans are available as mentioned). You can save 30% by paying yearly. We also give 20% extra visits every month for free.

We wish you the best with your online store.

3 augustus 2016

Would be better if you weren't advertising your bar on my site.

Reef2land
Verenigde Staten
12 minuten gebruiken de app
14 juni 2018

Didn't like this app. and uninstalled it immediately.

Midnight Glamour Shop
Verenigde Staten
6 minuten gebruiken de app