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Very kind and patient staff. Fixed a problem shopify could not identify for me. Manuel really went above and beyond to help me. I truly appreciate it.
Hello Nick,
Thank you so much for your kind words and the amazing teamwork yesterday!
Our team is so happy to support you on time with the Contact Form tool and we hope to ...
Thank you for Manuel for assisting me in header bar, we have been using this zotobox for over 10 years.
The app is good and their service is excellent. Fast and prompt
I highly recommended.
Hello, thank you for your wonderful review! We are so grateful to hear that you've been using Zotabox for over 10 years.
We truly appreciate your continued support and we ...
Zotabox is super easy to use. Great promotion tools, clean design. Setting up pop-ups and banners takes seconds, and they look good. Highly recommend it for anyone wanting to improve their store’s marketing.
Thank you for your support! We're glad you enjoy Zotabox and we hope to contribute to the growth of your business!!
All the best,
Zotabox
Previous Rating: ★☆☆☆☆
Updated Rating: ★★★★★
All my previous concerns were resolved after reaching out to Manuel, the new Customer Success Manager at Zotabox. He was incredibly helpful and completely changed my perspective. Thank you for your time and assistance—wishing you all the best!
Case updated: Hello there, we have sent you the message from Shopify. Based on their investigation, you have not been charged any amount. The charge that you showed us was a ...
Manuel is the best customer service representative
We're using the ZotaBox on a large scale withup to 200 Tools running at the same time and are happy with the outcome. It's especially needed to showcase influencer codes in the shop since we do see an incease in CVR when using zota-box.
Support is helpful and easy to contact.
Excellent customer service
Hi,
This means a lot for our customer service team. We are always committed to improving our product and service in order to help merchants increase sales. Thank you for ...
SO EASY!! Looked everywhere for this and once I found it, setup in 2 mins! Highly recommend.
Hello,
Thank you for your 5-star review. This means a lot to our customer service team. We are working hard to make our app even more convenient for our merchants. Our in-app ...
J'utilise zotabox depuis des années. C'est simple à utiliser. Le nombre d'outils disponibles est impressionnant et pas besoin de tout traduire !
Merci beaucoup pour votre aimable critique. Veuillez nous faire savoir si vous avez des questions ou des demandes. Nous avons ajouté une nouvelle fonctionnalité d'ajout au ...
UPDATE:
After reaching out to the company, the CEO did not only confirm a major server upgrade of their app platform to prevent outages like experienced in the past months in future, but they also issued a very generous compensation. This is a customer care and service rare to find these days. So we are happy to change our former 2 star to a 5 star rating!
We are long time customers of Zotabox ...