Reviews (5)

Overall rating
4.1
Counts per rating level
  • 80% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 20% of ratings are 1 stars
August 18, 2024

app isn't sending messages to any of my customers with thier automations. I tried to contact the support team for a refund or maybe for a help and they still didn't respond.
not recommending at all.

Socio
Israel
About 1 month using the app
bitbybit replied August 21, 2024

Hi Socio,

Thank you for your feedback. We apologize for any inconvenience you may have experienced during the onboarding process.

To help us resolve this issue promptly, could you please provide more details about the specific automations you have set up? This information will allow us to investigate the root cause of the problem.

We have attempted to contact you multiple times to address any other concerns or process a refund, but have not received a response. Please let us know if there is anything else we can assist you with.

May 17, 2024

bitCRM's user-friendly interface makes it easy to navigate and utilize all its features. We were up and running in no time! Their customer support team is also always responsive, helpful, and goes above and beyond to assist us with any issues or questions.

Comfort crafted
Canada
About 2 months using the app
May 20, 2024

bitCRM is like having a personal assistant for managing customer relationships! From tracking WhatsApp and Shopify data to sending quick replies, bitCRM has simplified our workflow and elevated our customer service game. Highly recommend!

GlowGenius
United States
About 2 months using the app
May 18, 2024

Managing customer interactions has never been easier. With bitCRM’s powerful features, we're able to stay organized and provide top-notch support to our clients. Thank you, bitCRM.

Safe Style Emporium
United States
23 days using the app
April 5, 2024

bitCRM has completely transformed the way we communicate with our customers. The personalized messaging features have helped us build stronger relationships and increase customer satisfaction."

The Petser
United States
About 2 months using the app