Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

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Easily let your customers contact you through WhatsApp
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Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
4.7 out of 5 stars 5836 total reviews Free
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4.9 out of 5 stars 914 total reviews Free plan available
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Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

FAQ

Save time by sharing answers up front.

Answer before they ask
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Tech stack

How Miss Amara does it

Rug retailer Miss Amara uses Delighted Post‑Delivery Survey to gather and address customer feedback.

Surveys

Want to know what customers want? Just ask them.

Do your research
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Support how-tos

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