Reviews (9)
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Terrrible experience. doesnt install, subscription isnt working, app is not native to shopify and I tried to contact support and 24 hours later nothing.
Hi
Sorry about your experience, but you can ping our customer care or mail us anytime. We also provide Whats App support.
I can easily manage my social media now. Hard to use but support team helps me to understand this.
One of the best app for social media automation. It integrate our product with instagram flawlessly and automate our postings.
I was having problems with setup and received excellent customer support. The explanations for the setup were easy to understand. We're looking forward to using this app.
this app not have any privacy
take all data and details from store , customers ad order , owner , products ,
Thank you for your review on our Shopify app. It seems you didn't even install the app and make an account.
Still, we understand your concerns about privacy and data security. We would like to clarify that our app is designed to fetch products for scheduling purposes only. We do not collect any other data or details from your store, customers, or orders.
To address your concerns:
- Our app does not take any data or details from your store, customers, or orders.
- The product information we fetch is used solely for scheduling purposes.
- The product information will be removed from our system as soon as you disconnect your store.
We apologize for any confusion or concerns our app may have caused. If you have any further questions or need assistance, please do not hesitate to contact us.
Our support is available even on whats app or mail at hello@planmysocial.ai
Plan My Social is a game-changer for social media my store. Its easy interface and AI calendar picks my product and post over facebook and instagram. It increased my engagement and i dont have to worry about posting on daily basis.
Even i can schedule my posts manually with the help of customer support team. Cheers to them
Using Plan My Apps for my Shopify mobile app was mostly smooth. Their team was pretty responsive, and although there were a couple of delays on my side, they were polite and fixed everything. Recommended for someone who want to create mobile apps for their online store.
Plan My Social is an exceptional social media scheduler and automation shopify app! The support team is truly outstanding, always quick to assist with any queries. I highly recommend this app for anyone looking to streamline their social media planning. 5 stars!
Do yourself a favor and stay away from this. The entire app is a huge mess. I am astounded that they want to charge money for an app that shouldn't even be out of the alpha stage. It's so buggy that it's extremely difficult or impossible to get it to do what you want. I uninstalled it from shopify and it still started posting garbage template nonsense to all my accounts. The idea is nice, but the app is just so ridiculously broken and frustrating that it's almost unusable.
Just an example, I probably have 7 different accounts for their app now linked to the same google account just from attempting to sign up and login. Why this is allowed to happen is beyond me. I can only imagine how broken their payment system is given all of these problems. There's no way the 5 star reviews for this app are real.
I'm sorry to hear about your experience with the app. More than 120 brands work seamlessly with us. We take all feedback seriously and want to make things right.
We noticed that you uninstalled the app within 10 minutes, so we would like to understand more about the issues you encountered. Please provide us with your contact details (either a phone number or email) so we can reach out and address the specific problems you've experienced.
We're committed to resolving this as quickly as possible and ensuring you have a smooth experience moving forward.
Our customers are always available via WhatsApp chat. Anyone can reach out to them as well.
Absolutely loving this social media scheduling app, it automates my facebook and instagram. Super user-friendly and saves me so much time.
Quick and efficient support available on WhatsApp whenever I need assistance. Highly recommend!
Seems like a good app however there is no basic help instructions within the app. I should not have to download WhatsApp to contact someone that can help assist me with simple things. Please upgrade these services it’s really frustrating . Also I love posting from the app but how does that link to my website …. ?
This app automates my social media posting and automatically publishes on my facebook and Instagram. It saves me a lot of time.
Nice app for scheduling automatic posts to Facebook and Instagram, Customer support is amazing 5 star for that. Add automated videos as well as soon as possible.