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We have been using this app for a while and we really like it. However, it broke earlier and no one replied to our multiple emails, yet.
We are advertising and this is the time we really need this app. Wish you guys provide better support.
Hello,
We are truly sorry for the inconvenience our recent system upgrade may have caused to your shop. We assure you that we have taken your support messages seriously and tried to resolve the issue in a timely manner.
We were able to fully fix the issue within 36h of your initial support message.
We are gain sorry for the trouble this issue may have caused, we have taken steps to resolve the bug your shop experienced so that it doesn't happen again in the future.
Best Regards,
Webyze Support
Can’t recommend this app enough if you run separate product pages for different colours. Also highly recommend purchasing their additional collection page implementation if you want it. Great support getting everything tweaked and adjusted just right!
Good so far and working like expected. Tried changing the size of the swatch to big and it only reflects the change on the first product in the swatch group. The minute you choose the second or the following items, it goes back t being small. How can we keep it the same size .
When you make changes in the app it can take a few minutes for them to propagate to the live store (due to caching), so no worries, the problem should solve itself within minutes.
We have been using this app for many years and when we went through a recent theme upgrade, the Webyze team was able to help us add the color swatches to our collection pages. With a few back and forth edits, we are very happy with the result. Thank you.
You have an amazing app that has been extremely helpful.
I am excited for future updates.
Great app, fantastic support. Fixed my issue same day. Thank you.
Have had the product colours app for years and never any issue - works really well and just recently upgraded to include collection swatches which will make navigation for customers a lot easier.
This app is very usefull to separate each color in different product page for the same product and still possible to see swatch. I apreciate help and support.
Just perfect! I don't use color variants for my products and I was looking for some time an app that I can use in order to show photos of same color products, and the Product Colors does the job! Really easy to use.
I tried the free trial and loved how easy it was to use. However, it does take a while each time for the "Overview" page to load.
What's most frustrating is, 1 day after installing this app and using the free trial, the app uninstalled itself (how does that even happen????) and I lost all my settings and custom color swatches. When I tried to reinstall the app, I now get error messages each time I try to create my product groups: "An error occured while creating the product group.". Really frustrating and I definitely lost sales from this.