Reviews (32)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
July 8, 2025

We can't say enough good things about Product Rentals Pro. From the moment we inquired, their support team went above and beyond—before we had even signed up for a plan! They took the time to walk us through every aspect of the software on a call, explained how to integrate it into our existing Shopify site, and even helped customize widgets to better suit our business needs.

The level of care and attention they gave us was truly impressive and rare to find. It’s clear they genuinely want their users to succeed.

This is a software we’ll be using daily, and it’s already proving to be a game-changer for a business like ours that offers products for both purchase and rent. It solves so many logistical headaches we previously faced, and the flexibility and user-friendliness are unmatched.

We’re so grateful to the team for making such a smart, reliable tool available via the Shopify App Store. If you’re in the rental game, do yourself a favor and integrate this into your shop—you won’t regret it!

Apostrophe Home
United States
About 2 months using the app
June 4, 2025

PRP is perfect for my dress hire business! The tailored rental settings have made everything SO much easier and have avoided many double bookings + customer refunds. The filters make my bookings simple to navigate and prepare across my staff members- being able to mark when items are packed, dispatched and returned, so we all know what is going on! I am able to filter pick up and postal orders separately, and search date ranges. The customer notifications with auto emails and texts have saved hours of my time per week and are custom to the client’s date selections. The best thing I ever did for my business was switch to PRP from the previous app I was using. I recommend it to everyone I can

shortandsweethire
Australia
6 months using the app
June 23, 2025

We love Product Rentals Pro!! Specifically designed for rentals, it is far more efficient than outdated systems we have used before. Integrating with Shopify made it a no brainer for us, along with automated reminders and a dedicated fulfillment and returns view PRP has made managing bookings effortless. Highly recommend for any dress hire business.

THE DESIGNER HIRE SPOT
Australia
4 months using the app
June 10, 2025

PRP has completely transformed the way I run my rental business. It’s drastically reduced errors and streamlined so many processes. There are no other apps like it that are as suitable for dress hire than PRP. I genuinely couldn’t recommend it more.

The Curate Club
Australia
5 months using the app
June 7, 2025

Product Rental Pro has been a game-changer for my store. The setup was seamless, it’s incredibly easy to use, and the customer experience is flawless. On top of that, the customer support is incredible — quick to respond, helpful, and genuinely supportive. Highly recommended for any store offering rentals!

The Luxe Collection by K
Australia
About 1 month using the app
June 25, 2025

This app has been a game changer for my rental business! As soon as I sent an inquiry email with a few questions, Evan responded almost immediately. He not only answered everything clearly but also offered a live walkthrough and helped me get set up with ease.
I previously used IZY Rent, which felt outdated and lacked responsive support. In contrast, the Product Rentals Pro platform is incredibly user-friendly, packed with great features, and backed by some of the best customer service I’ve ever experienced. Highly recommend!

Rentala
United States
1 day using the app
April 9, 2025

So easy to set up and has all the features needed for a dress rental business. The support team is so helpful and their response time is second to none.

While making the change to Product Rentals I also increased my prices and was worried this would impact sales. However even though some prices almost doubled I have seen more uptake and conversions from this new app and I haven’t changed anything else so I have to assume it is the improved experience customers are having.

Cannot recommend highly enough !

Runway Ready
New Zealand
12 days using the app
April 9, 2025

Just moved to this app and so impressed with the personalised and professional service to onboard us and provide tailored solutions for our rent a rack service. Excellent and prompt communication. Much more cost effective than other apps too!

StyleColab Preloved
Australia
9 days using the app
March 27, 2025

What a great product. After months of using another 'bigger' app, I got fed up and started searching for a better one.

This app is not only more intuitive from an owner perspective, but also from the customer facing side. Customers now have a clearer idea when booking their products what to expect - which will cut down on our customer service hours a lot.

I've reached out a number of times for support from the developers and they are very quick to respond and very informative. So glad I found this app, just wish i had found it sooner.

Hire by Hall of Flame
Australia
1 day using the app
February 19, 2025

I highly recommend Evan and the Product Rental Pro team! As a new Shopify user, Evan has made sure I have a thorough understanding of how the plugin works and how it fits with my business — even from the other side of the world! He's always there to provide support whenever questions arise. Thank you so much, Product Rental Pro! I’m excited to see what the future holds.

BLUE GEMS ir
Ireland
About 1 month using the app