Reviews (39)

Overall rating
4.1
Counts per rating level
  • 95% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
November 24, 2024

Not even free, so this app is pretty pointless.

Time Luxe
United Kingdom
20 days using the app
Retouched.ai replied November 27, 2024

Hello user,

Thank you for taking the time to share your thoughts about Retouched.ai. We truly value feedback as it helps us improve and serve our users better.

We sincerely apologize for any misunderstanding regarding the pricing and functionality of our app. Retouched.ai is indeed free to use, and our core features—background removal, resizing, and AI-powered background addition—are accessible without any cost. If you encountered any limitations or confusion during your experience, it may have been related to optional premium features or service caps, but for the App itself, we can confirm that you are not charged for any service that we offer.

We regret that your experience felt unsatisfactory and can assure you that our team is committed to providing a seamless and valuable tool for Shopify merchants. We’re happy to personally assist you in exploring the app and ensuring it meets your expectations. Please don’t hesitate to reach out to us directly at care@retouched.ai so we can help resolve any concerns.

Once again, we apologize for any frustration caused and truly appreciate you giving our app a try. We’re always here to support you and will work to make our value proposition clearer to our users.

Thank you for your feedback, and we hope to have the chance to turn your experience into a positive one.

Best regards,
Team Retouched.ai

August 6, 2018

We've really enjoyed working with CutOutWiz and would highly recommend. Very reliable turnaround time (always receive images before 8AM the following day) + great support; always pay close attention to our directions + comments.

For context: We recently redesigned our site and most of our old products were shot on a 255 white background. We don't shoot products on pure white background anymore but CutOutWiz masked all of our old products and exported transparent in order for us to overlay them on a light gray to be more consistent with our new products.

Jack Erwin
United States
Over 5 years using the app
Edited December 4, 2018

Excellent final images and really quick turnaround. Will be using this app many more times in the future!

Stonhart
United States
Over 4 years using the app
April 17, 2018

fast, meticulous, exactly follow your requests (sizes, layout ...).
You just have to describe your needs and the work will be done wonderfully
Many thanks

Kif Kif Import
Canada
Over 4 years using the app
March 4, 2018

The turnaround time on getting images silo'd is super fast. This lets me get product live on the site much faster. I provided feedback to them on new features that would help me even more like the ability to download the edited image, and they added the feature within a couple of weeks of the request.

European Finds
United States
Over 3 years using the app
November 2, 2018

Wonderful app that is easy to use. Stellar customer service - the developer goes above and beyond to provide support. Quick turn-around-time and the price is reasonable.

Super Funky Stuff
United States
Over 3 years using the app
Edited July 16, 2018

Amazing work and amazing support.

Sit Healthier
United States
Over 3 years using the app
January 30, 2018

Very professional and friendly customer service. They do a great edits for our product shots and their turn around time is very fast, usually withing 24 hours.. Would recommend to anyone who may need this kind of service.

Madisonstyle
United States
Over 2 years using the app
July 4, 2018

I have been using this service to remove the background for my jewelry images. They also do retouching and putting the image on a white background.

They are fast, talented, and the customer service is top notch.

I highly recommend them!

Candace Stribling Jewelry
United States
About 2 years using the app
May 10, 2018

Great service and quick turn-around. 5 star for promptness.

We continue to work with them to remove background from our product images. Here are some of our products.

https://anaghasarees.com/category/latest-designer-sarees-online/designer/jacquard

Anagha Saree
India
Almost 2 years using the app