Shopily Guide AI Chatbot
- Pricing
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Free plan available. Free trial available.
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 4.9 (10)
- Developer
- Shopily AI
Featured images gallery
A 24/7 personalized shopping guide, serving customers at every step of their shopping journey.
Shopily Guide is a virtual shopping assistant for e-commerce stores, powered by GenAI. It acts as an expert, answering questions like ‘What should I buy as a beginner skier?’ by recommending the ideal skis, boots, and bindings based on the user’s skill level, height, and gender preferences. Beyond that, it can manage general customer service tasks, such as ‘Where is my order?’ or ‘How do I return a product?’—essentially providing all the services customers would expect in a physical store.
- Enable natural language searches for an intuitive shopping experience
- Deliver personalized product suggestions based on customer preferences.
- Improve sales with comprehensive and accurate product recommendations.
- Provide instant answers to common customer inquiries via AI-powered chat support
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Real-time messaging
Automated responses
Customization
Pricing
Forever Free
Free
- The Free version of AI Shopping Guide allows you to answer up to 100 customer questions per month.
- Newly updated products become searchable
Smart Start
$29.99 / month
or $276/year and save 23%
- Answer up to 3,000 customers' questions per month.
- Plus, your newly updated products can be searchable within an hour.
14-day free trial
Pro Perform
$129.99 / month
or $1,296/year and save 17%
- Answer up to 18K customers' questions per month.
- The newly updated products can be searchable within 30 minutes.
14-day free trial
Elite Engage
$499.99 / month
or $5,004/year and save 17%
- Answer up to 100K customers' questions per month. Contact us if you need more.
- Newly updated products can be searchable within 10 minutes.
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (10)
I’ve tried quite a few chat apps, and Shopily Guide is by far the best! Super easy to set up and run. The recommendations are pretty good, and the interface is user-friendly. Plus, they offer the most affordable plans out there. Thanks for making our work so much easier!
We’ve been using Shopily Guide for a while, and it’s proven to be a valuable addition to our store. It has consistently helped boost our e-commerce conversion rate and allowed us to direct our customer service efforts more effectively. It’s like having a dedicated sales expert with instant knowledge of our entire catalog. Even our most experienced employees don’t match the depth of product knowledge this integration offers.
The product recommendations and responses to customer questions have been solid so far, with some interactions being particularly impressive. Excited to see the impact this can have on our business moving forward.
Shopily Guide has been an excellent addition to our site. Since installing it, customers can instantly find answers to frequently asked questions without waiting for a team response. While there are a few minor issues we hope to see resolved, the team has been very responsive to our questions and feature requests.
Really liked the app, the onboarding was smooth and the dashboard was fairly simple to navigate around. The team has been prompt and approachable for any support required.
Support
Shopily AI can answer any questions you have about Shopily Guide AI Chatbot.
Developer
Resources
Launched
September 4, 2024
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.
View personal data:
Customers, store owner, content providers
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
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Store owner
Name, email address, phone number, physical address
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Content providers
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, marketing, store analytics, Online Store
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View customers
Browsing behavior or customer data
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View products
Inventory, product listings, products, publications of products on sales channels, or collections
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View orders
Order fulfillments, merchant managed fulfillment, all order details for the last 60 days, returns, or shipping information
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View and Sync Discounts
Discount codes and promotions
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View marketing
Marketing events
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Edit store analytics
Pixels
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View your Online Store
Pages on your Online Store, metaobject definitions, metaobjects, or theme
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View other data
Locales, locations, or Shopify Markets settings
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