TrackX‑Order Track and Upsell
- Pricing
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Free plan available. Free trial available.
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 5.0 (4)
- Developer
- Hyperr Labs
Featured images gallery
TrackX: Simplify order tracking with custom emails, themes, and upsells to boost sales.
TrackX is a user-friendly order tracking app that eases customer anxiety and reduces support inquiries. Keep your customers informed with customizable email notifications at every stage of their order journey. Choose from multiple tracking portal themes to match your brand's style. Increase sales by offering cross-sells and upsells directly on the tracking page. Need specific features? TrackX offers custom features tailored to your unique needs.
- Track orders in one go to avoid WISMO tickets
- Customized Branded Page for order tracking
- Regular Email Updates to reduce customer anxiety
- Cross-sell and up-sell your products in the order tracking window
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English, German, Danish, Spanish, French, Hindi, and Japanese
Works with
- Shopify Flow
- Customer accounts
- Klaviyo
- gorgias
Pricing
Entry
Free
- 20 Orders/month
- 1400+ Courier Integrations
- Customizable Tracking Page
- Estimate Delivery Date on Product Page
- Customer Accounts Integration
Essential Plan
$7 / month
$0.05 for each additional order
- 200 Orders/month
- Everything in Entry Plan+
- Shipping Notification
- Auto-Language Translation
- Multiple Portal Layouts
- Pre-Purchase EDD
7-day free trial
Custom Plan
$49 / month
$0.04 for each additional order
- 1000 Orders/month
- Everything in Essential Plan+
- Custom Feature Integration
- White-Labelled Tracking Portal
- Remove Watermark
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (4)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
The app was just perfect, does exactly what it was supposed to. Our customers used to ping us to share updates with their order. Now we direct them to this app’s tracking page.
I use multiple aggregators and this has made things simpler for us.
I recently tried trackX and its really impressive! Even tho it's in beta it tracks orders effectively with a user friendly interface. Customer service is top notch—they are super responsive and improving the app based on feedbacks. If your looking for a good solution to track orders and enhance customer satisfation, TrackX is definitely worth a shot! Highly recomend!
A premium app with great functionality. Very easy to use. Support is great. This is the exact app we were looking for.
This is a very nice APP and is working great in my store
Support
App support provided by Hyperr Labs.
Resources
Developer
36 Scotts Road, Bromley, England, London, BFP, BR1 3QD, GB
Launched
October 14, 2024
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, Shopify admin
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Edit customers
Customer data
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Edit products
Products, product listings, or collections
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Edit orders
Order fulfillments, merchant managed fulfillment, all order details, or third-party fulfillment
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View Shopify admin
Files
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Edit other data
Locations