TrackX‑Order Track and Upsell

TrackX‑Order Track and Upsell

Pricing
Free plan available. Free trial available.
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
5.0 (4)
Developer
Hyperr Labs

TrackX: Simplify order tracking with custom emails, themes, and upsells to boost sales.

TrackX is a user-friendly order tracking app that eases customer anxiety and reduces support inquiries. Keep your customers informed with customizable email notifications at every stage of their order journey. Choose from multiple tracking portal themes to match your brand's style. Increase sales by offering cross-sells and upsells directly on the tracking page. Need specific features? TrackX offers custom features tailored to your unique needs.

TrackX is a user-friendly order tracking app that eases customer anxiety and reduces support inquiries. Keep your customers informed with customizable email notifications at every stage of their order journey. Choose from multiple tracking portal themes to match your brand's style. Increase sales by offering cross-sells and upsells directly on the tracking page. Need specific features? TrackX offers custom features tailored to your unique needs. more
  • Track orders in one go to avoid WISMO tickets
  • Customized Branded Page for order tracking
  • Regular Email Updates to reduce customer anxiety
  • Cross-sell and up-sell your products in the order tracking window
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English, German, Danish, Spanish, French, Hindi, and Japanese

Works with

Pricing

Entry

Free

  • 20 Orders/month
  • 1400+ Courier Integrations
  • Customizable Tracking Page
  • Estimate Delivery Date on Product Page
  • Customer Accounts Integration

Essential Plan

$7 / month

$0.05 for each additional order

  • 200 Orders/month
  • Everything in Entry Plan+
  • Shipping Notification
  • Auto-Language Translation
  • Multiple Portal Layouts
  • Pre-Purchase EDD

7-day free trial

Custom Plan

$49 / month

$0.04 for each additional order

  • 1000 Orders/month
  • Everything in Essential Plan+
  • Custom Feature Integration
  • White-Labelled Tracking Portal
  • Remove Watermark

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (4)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 11, 2025

The app was just perfect, does exactly what it was supposed to. Our customers used to ping us to share updates with their order. Now we direct them to this app’s tracking page.

I use multiple aggregators and this has made things simpler for us.

Drip Check
India
5 days using the app
October 15, 2024

I recently tried trackX and its really impressive! Even tho it's in beta it tracks orders effectively with a user friendly interface. Customer service is top notch—they are super responsive and improving the app based on feedbacks. If your looking for a good solution to track orders and enhance customer satisfation, TrackX is definitely worth a shot! Highly recomend!

Cash & Profits
India
About 2 months using the app
November 29, 2024

A premium app with great functionality. Very easy to use. Support is great. This is the exact app we were looking for.

CAPSHAP
India
13 minutes using the app
January 8, 2025

This is a very nice APP and is working great in my store

Vape Master
Canada

Support

App support provided by Hyperr Labs.

Developer

Hyperr Labs

36 Scotts Road, Bromley, England, London, BFP, BR1 3QD, GB

Launched

October 14, 2024

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, Shopify admin

  • Edit customers

    Customer data

  • Edit products

    Products, product listings, or collections

  • Edit orders

    Order fulfillments, merchant managed fulfillment, all order details, or third-party fulfillment

  • View Shopify admin

    Files

  • Edit other data

    Locations

More apps like this

5.0 out of 5 stars 4871 total reviews Free plan available
Powerful order tracker: track orders to boost CSAT and sales
Built for Shopify
4.9 out of 5 stars 4286 total reviews Free plan available
Custom order tracker to build great order lookup experience
4.9 out of 5 stars 4505 total reviews Free plan available
Reliable order tracker:track orders to drive sales and loyalty
Built for Shopify

Want to add an app?

Try Shopify free for 3 days