Recenze (3 589)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 96 % hodnocení s 5 hvězdami
  • 3 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 0 % hodnocení s 1 hvězdami
26. září 2024

I had a problem, my customers were sending me messages that they could not track their order, and I did not know how to work since I opened the site, until I got curious and sent to support and a nice girl named Emily spoke to me. She was very nice to me and followed up with me until the tracking number was working well for me, and here I felt comfortable psychologically and did not wait for messages from my customers about the tracking number. I would like to thank Emily for the support she provided me. Thank you very much. I loved you very much.

NOVISTAPARIS
Francie
Doba používání aplikace: 6 měsíci
Vývojář 17TRACK odpověděl 29. září 2024

Hi NOVISTAPARIS,

Thank you for sharing your feedback with us. We truly appreciate your input and are glad to hear that you recognize this application as great.
It is our great honor to help you. Our goal is to satisfy every customer who uses our 17TRACK APP.

Please feel free to share any difficulties or suggestions. We're committed to ensuring a positive experience and are here to support you.

Best Regards
17TRACK Team

20. srpen 2024

the app is a little pricy compared the the other apps in the same category but it's the best at what it does. So far so good. It's making my life easier and saves me a lot of time, soooo I'm sticking with it

Toriant
Spojené státy
Doba používání aplikace: 7 měsíci
22. červenec 2024

17TRACK is an app that has definitely brought more value to our customers. Many people who place orders utilize the 17TRACK link to track their orders making for a more enjoyable shopping experience.

D.U.A.
Spojené státy
Doba používání aplikace: Více než rokem
6. srpen 2024

Great service! Was able to update tracking numbers without a problem, so I can keep customer engaged in the shopping experience. Would definitely recommend over other services.

Urban Post
Spojené státy
Doba používání aplikace: 5 měsíci
20. srpen 2024

I would definitely recommend this app to anyone looking for ease and simplicity. At first I couldn't get my tracking page to work on my store, but Odie helped me solve the problem swiftly. It was such a simple procedure and she was very patient with me when I didn't understand some things. It's a 5star for me for the app and customer service :]

Gemini Styles
Keňa
Doba používání aplikace: Asi 2 měsíci
Datum úprav: 14. srpen 2024

It is impressed me most was your promptness in responding to my requests. You did not just provide generic solutions but offered tailored advice based on my specific setup. Their patience and willingness to go the extra mile ensured that my issues were resolved efficiently.

Overall, I am very satisfied with the level of support I received from 17track. Their customer service is a significant asset to their platform, making it easier for users to get the help they need. I highly recommend their service based on this positive experience.

FindTracker
Švédsko
Doba používání aplikace: 27 dny
19. červenec 2024

Tony was great with quickly helping me out. I really like 17 Track, it puts all the order status tracking from shipment to delivery right on your shopify store tracking page, so the customer has everything they need from you. This is very helpful since most of us who use 17 Track use suppliers on AliExpress in China and most of us live in other countries such as the US. So the customers and us the dropshippers get the peace of mind of shipping and handling which helps enhance the customer experience and provides full transparency.

Arasaka
Spojené státy
Doba používání aplikace: 6 měsíci
24. září 2024

So far, everything is easy to setup, tracking is much easier and smoother browsing experience. Not buggy at all. Coming from another app which the tracking is not updated accurately on time. I'm glad I switched to 17track. I had been using this website to tracking my personal parcels from China but I'm glad they also have the app in Shopify to help with my business.

TzunaBee
Malajsie
Doba používání aplikace: 22 dny
9. srpen 2024

17 track is great, it really helps with branding and keeping everything under your store instead of driving your customers to third party websites to track their orders.

VerityClo
Spojené království
Doba používání aplikace: Asi měsícem
4. září 2024

Very good, it can also automatically synchronize order information. The developer support is very good, which saves me a lot of unnecessary trouble!

Pandacottage
Čína
Doba používání aplikace: Asi měsícem