17TRACK Order Tracking‑PaySync , 2 924 arvostelua

Dear Customer,

Thank you for your time,We apologize for the inconvenience!

Upon investigating, we found that the reason why the cart page refresh is because of the Update interface from the theme, which cause the glitch of the cart page even if the Protecion is disabled. already send the video for your reference.

As for our last update, it is only related to the the User Interface, not related to the frontpage, this is the updating parts:
New Dashboard for Green Shipping Protection——17TRACK User Interface
New Filtering Options in the Green Shipping Protection List——17TRACK User Interface
During this process, we never meant to ignore this issue, it's just a conclusion after troubleshooting.

the effort including more than 31 hours that we did from 2 teams, we cared and focused on your issue, we'd really love to help you with the issue for the further help.

If you'd like, we can try to locate the codes related to the Update interface that causes this problem as long as we get your permission.

Because for now, we noticed that you already diabled the Protection while the issue still exists when the product or the product quantity is changed, and if we want to find the related codes part, we still need to do further checking after getting your permission.

At the same time, please let us know your expectations on this problem because it really beyound our access and we will provide our help and suggestions.

Looking forward to your reply!

17TRACK Team