17TRACK Order Tracking‑PaySync , 2.878 recensioni
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In base alla valutazione
it's ok, good I like it!!!!
fantastic App for track order
Absolutely terrible support, many technical problems & poor development. They published an update that shut down our checkout for 2 days. Shopify determined they were the cause and they would not believe anyone. Nothing worse than a company that gaslights its customers. They won’t last long on Shopify.
Dear Customer,
Thank you for your time,We apologize for the inconvenience!
Upon investigating, we found that the reason why the cart page refresh is because of the Update interface from the theme, which cause the glitch of the cart page even if the Protecion is disabled. already send the video for your reference.
As for our last update, it is only related to the the User Interface, not related to the frontpage, this is the updating parts:
New Dashboard for Green Shipping Protection——17TRACK User Interface
New Filtering Options in the Green Shipping Protection List——17TRACK User Interface
During this process, we never meant to ignore this issue, it's just a conclusion after troubleshooting.
the effort including more than 31 hours that we did from 2 teams, we cared and focused on your issue, we'd really love to help you with the issue for the further help.
If you'd like, we can try to locate the codes related to the Update interface that causes this problem as long as we get your permission.
Because for now, we noticed that you already diabled the Protection while the issue still exists when the product or the product quantity is changed, and if we want to find the related codes part, we still need to do further checking after getting your permission.
At the same time, please let us know your expectations on this problem because it really beyound our access and we will provide our help and suggestions.
Looking forward to your reply!
17TRACK Team
I totally recommend
Muy eficientes
Good app, accurate tracking, easy to use, can recommend
good, will continue to try
Great App!
Ottima App, servizio performante
Excellent Tracking app. Nice Layout.