17TRACK Order Tracking

17TRACK Order Tracking

Avaliações (3 975)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
26 de setembro de 2024

I had a problem, my customers were sending me messages that they could not track their order, and I did not know how to work since I opened the site, until I got curious and sent to support and a nice girl named Emily spoke to me. She was very nice to me and followed up with me until the tracking number was working well for me, and here I felt comfortable psychologically and did not wait for messages from my customers about the tracking number. I would like to thank Emily for the support she provided me. Thank you very much. I loved you very much.

NOVISTAPARIS
França
7 months usando a aplicação
Questão respondida por 17TRACK 29 de setembro de 2024

Hi NOVISTAPARIS,

Thank you for sharing your feedback with us. We truly appreciate your input and are glad to hear that you recognize this application as great.
It is our great honor to help you. Our goal is to satisfy every customer who uses our 17TRACK APP.

Please feel free to share any difficulties or suggestions. We're committed to ensuring a positive experience and are here to support you.

Best Regards
17TRACK Team

15 de novembro de 2024

After setting up 17TRACK as advised by our 3PL partner I have contacted support a number of times and despite being on the lowest plan the support has been excellent. They understood my questions, situation and requirements well. The advice given has helped in so many ways. Thank you to Jay, Bianca, Denver and Emily. Even on the lowest paid plan the app works well for what we need. Once we are in a position to upgrade we will, and thus be able to take full advantage of the features such as analytics and more.

ROLLAER
Irlanda
About 2 months usando a aplicação
5 de novembro de 2024

So far so good, with the service. Prompt support response and has been able to see our customers delivery flow. Would recommend for any ecommerce to integrate this to their platform to provide easy access for their customers to view their orders status.

Skinsation Cosmetics
Austrália
9 months usando a aplicação
20 de agosto de 2024

the app is a little pricy compared the the other apps in the same category but it's the best at what it does. So far so good. It's making my life easier and saves me a lot of time, soooo I'm sticking with it

Toriant
Estados Unidos
7 months usando a aplicação
24 de setembro de 2024

So far, everything is easy to setup, tracking is much easier and smoother browsing experience. Not buggy at all. Coming from another app which the tracking is not updated accurately on time. I'm glad I switched to 17track. I had been using this website to tracking my personal parcels from China but I'm glad they also have the app in Shopify to help with my business.

TzunaBee
Malásia
22 days usando a aplicação
3 de outubro de 2024

Really great and easy to use app which adds a beautiful tracking page to your store. Also, it offers other integrations for purchase protection and more.

celloura
Alemanha
About 1 month usando a aplicação
14 de novembro de 2024

Best app to track shipments, highly recommended. Support team is always online and provides support at any time.

Car parts & accessories
Macedónia do Norte
8 months usando a aplicação
17 de outubro de 2024

Jay was really helpful and help me setup my free plan

Homegard
Reino Unido
4 months usando a aplicação
20 de agosto de 2024

I would definitely recommend this app to anyone looking for ease and simplicity. At first I couldn't get my tracking page to work on my store, but Odie helped me solve the problem swiftly. It was such a simple procedure and she was very patient with me when I didn't understand some things. It's a 5star for me for the app and customer service :]

Gemini Styles
Quénia
About 2 months usando a aplicação
4 de setembro de 2024

Very good, it can also automatically synchronize order information. The developer support is very good, which saves me a lot of unnecessary trouble!

Pandacottage
China
About 1 month usando a aplicação