Avaliação geral
4,9
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
Editado a 29 de dezembro de 2021

The previous system was very well used, and there are many good functions. I hope that it can be done as soon as possible. It can keep the previous functions and add more. Useful functions, such as the timeliness detection of each logistics node, in general, very recommended!

Mommy Yasmin
Hong Kong, RAE da China
6 months usando a aplicação
Questão respondida por 17TRACK 4 de janeiro de 2022

Thanks for sharing your valuable feedback. We are very happy and proud to know that you are satisfied with the app. I have forwarded your requirements to our product team. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience.

If you need any help with the app, please do not hesitate to contact us. We will do our best to provide you with the best service.

Regards,
Team 17TRACK

2 de fevereiro de 2023

Great customer service. They were able to remove the "17TRACK" off the tracking page in no time. And it's great that they have a free plan!

Everness Gifts
Estados Unidos
6 days usando a aplicação
Questão respondida por 17TRACK 6 de fevereiro de 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
We are honored that our customer service has received such a high rating from you! ❤️I'm so proud of how well our customer service has done a great job serving our valued users! 😊
Also, we're happy to know that our free quota can meet your needs!
If you need to upgrade the quota in the future, you can directly enter the APP to do the action!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

20 de setembro de 2022

I've tried a lot of apps looking for order tracking for customers and by far this is the best. 17Track really did an amazing job in creating a easy to use and highly informative app. The support is very prompt with their responses. Highly recommend them.

Mr. Smith
Austrália
6 days usando a aplicação
Questão respondida por 17TRACK 21 de setembro de 2022

Dear Friend,

Thanks for choosing us firmly in the end! ❤️We are happy to know that you are satisfied with our app and customer service and that you feel that you have made the right choice among many apps!❤️

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

27 de março de 2023

What a great app, excellent customer service, I want to really thank Tina from 17TRACK, she helped me so much.

Wulfzy
África do Sul
6 months usando a aplicação
Questão respondida por 17TRACK 28 de março de 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
We are honored that our customer service has received such a high rating from you! ❤️I'm so proud of how well our customer service has done a great job serving our valued users! 😊 We'll also let Tina know that you've rated her very well!
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

5 de janeiro de 2023

het werkt fantastisch! mijn klanten zijn zeer tevreden over deze app. iedereen kan de status van de order checken.

Elzaros
Países Baixos
6 months usando a aplicação
Questão respondida por 17TRACK 16 de janeiro de 2023

Beste vriend,

Hartelijk dank dat u onze waardevolle gebruiker bent! ❤️
E-mailmeldingen kunnen worden gekozen om uw klanten of uzelf te informeren, waardoor u en uw klanten op de hoogte blijven van de status van bestellingen, wat de tevredenheid van uw klanten en uw verkoop kan verhogen.
Neem gerust contact met ons op met eventuele feedback, we zullen u helpen zoals altijd! ❤️
Nogmaals bedankt voor uw steun en erkenning!

Beste groeten,
17TRACK

4 de novembro de 2022

Ever since I installed this app I have had customers notifing me they have received e-mails from businesses in the Quanzhou area offering computer and internet services. I've decided to delete app to see if it was merely a coincedence or not. My other apps do no use customer email.

I Love a Hangar
Austrália
6 months usando a aplicação
Questão respondida por 17TRACK 6 de novembro de 2022

Thanks for using our shopify app before.
We are really concerned about the situation you metioned.

You could completely set your mind at rest that these emails did not sent from us.

17TRACK team 100% sure that it's never gonna happen in our commpany. As shopify's devoloper partner, we strictly adhere to the Shopify Partner Agreement, it means we never can access and control your info without your agree.
Also, another important point is that we don't sale any sevice to C-end consumer. Our website is totally free open to everyone in 11years.

At the same time, we'd like to help you locate the source of these emails together. If you still want to trust us, we hope to work with you to analyze and solve it, our team also has some ideas that will help you!

Best regards,
17TRACK

20 de fevereiro de 2023

The best app for tracking parcels! I have tried many apps for my business, and each of them had its drawbacks. But I’m completely satisfied with this app. It tracks any carriers and is fully customized for the user. What a pity I didn't know about this app before!

La Fraise Fashion
França
6 days usando a aplicação
Questão respondida por 17TRACK 22 de fevereiro de 2023

Dear Friend,

Thank you so much for choosing 17TRACK!❤️
We partner with 1600+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

5 de dezembro de 2022

I just start using 17track. the setup was straight forward and easy. I wanted to remove their logo off my page and contacting them. it was done immediately. Communication was easy. I saw they had a 1 year promotion to be a collaborator and signed up. straight forward process. I think this is a great app as clients do not need a 3rd party to track orders. it makes my store a one stop shop for all information. love it. cannot wait to see where it goes and the clients feedback. thanks

Ariststyles
Estados Unidos
6 days usando a aplicação
Questão respondida por 17TRACK 6 de dezembro de 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK

9 de novembro de 2022

I am using the free plan. it's a user-friendly app, with an easy and flexible setup function and quality support for users.

Montesello
Estados Unidos
6 days usando a aplicação
Questão respondida por 17TRACK 9 de novembro de 2022

Dear Friend,

Thank you so much for being our valuable user!❤️ We are so glad that our APP has brought you such a great first impression! Thanks a lot!

Also, we're happy to know that our free quota can meet your needs!
If you need to upgrade the quota in the future, you can directly enter the APP to do the action!

If you need anything, just leave us a message. We will be here to assist. 😊

Thanks again for your support and recognition!

Best regards,
17TRACK

22 de dezembro de 2022

Really helpful and useful, great product and customer service. Will definitely recommend it. Must try.

ozfitnessequipment
Austrália
6 days usando a aplicação
Questão respondida por 17TRACK 26 de dezembro de 2022

Dear Friend,

Thank you so much for being our valuable user!❤️

We are so glad that our APP and Customer Service have brought you such a great first impression! We will continue to work hard to optimize the APP for a better user experience!

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK