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I really didn't get to use it, I just downloaded it, but I hope it will be good, so I am waiting for my free trial to extend to finally try out this app.
The trial should be on a number of customer basis rather than 14 days
Dear customer,
This is the official team of 17TRACK, sorry for the late reply. We may have some time differences and as our service is not open 24/7 at the moment, so there may be occasional lack of response.
Upon check ,The trial has been extended for you now.
And thanks for your interest about 17TRACK App, I'm writing to show you more details of extending the trial time. here are some notes you need to know:
1.14 days are the maximum trial time, therefore, we can only extend another 7 days for you.
2.The quota will still keep 50 quotas after extending your trail day from 7days to 14days.
Hope you can get a nice tracking experience in 17TRACK, Feel free to let me know about your experience, looking forward to hearing from you.
Best Regards,
17TRACK Team
Easy to set up and great customer service experience
Works realy well, but the support is sometimes a struggle.
Hi dear,
Thank you for your feedback and support.
We may have some time differences and as our service is not open 24/7 at the moment, so there may be occasional lack of response.
upon check your account, As you already in subscription of our service, so we fail to extend your trial. Hope you enjoy 17TRACK's assitance, if anything we can help with, please feel free to reach out.
Thanks for your support to 17TRACK again. Wish you a good day.
Best regards，
17TRACK
Good app so far, it acctually shows good tracking, i have only used it for a few days but i'm yet to see what else it offers
Application simple et efficace !
Très pratique et utile pour faciliter le suivi des commandes clients
Works easy and looks great a lot of customization possibilities, prices could be lower.
Still testing out the apps. One tracking issue is still waiting to be fixed. Once the issue is solved I will come back with 5-star.
Dear Customer,
We apologize for the late response, Upon check we talked in email, your issue already fixed.
We sorry that it took a long time to connect with the carrier. We would like to know if there are still problems? Is the carrier you mentioned able to be track normally? If you still have problems, please feel free to contact us.
We strive to provide prompt and efficient service to all of our customers. and feel free to let me know if there is anything further I can help with.
Looking forward to your response!
Best Regards
17TRACK Team
Great designed app, easy to use for now but i have an issue with the URL, i want to change it, i did it on shopify but can't confirm on app.
Dear Customer,
We apologize for the late response, Upon check we talked in online chat, your issue already fixed.
We sorry that it took a long time to solve your issue. We would like to know if there are still problems? Is the tracking URL able to be changed normally? If you still have problems, please feel free to contact us.
We strive to provide prompt and efficient service to all of our customers. and feel free to let me know if there is anything further I can help with.
Looking forward to your response!
Best Regards
17TRACK Team
super bien fait