17TRACK Order Tracking

17TRACK Order Tracking

Avaliações (4 528)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
24 de janeiro de 2025

JAY was great and very helpful and patient with me. I don't know how many times she explained it to me, sent me links and videos, and I finally installed everything. And it works! Thank you very much <3

ToTu Kids
Polónia
Aproximadamente 2 anos usando a aplicação
15 de janeiro de 2025

Absolutely love 17 track has made my post purchase experience much better and customers are happier! I definitely recommend installing the app in order to improve your customer experience automatically and proactively

Shehealth
Estados Unidos
Aproximadamente 1 ano usando a aplicação
Editado a 4 de janeiro de 2025

17TRACK Order Tracking is a great app that makes it easy to track all my products. It's very easy to use, and the tracking information is always accurate. I recommend it to anyone who needs to track orders. My customers get the right information on their delivery. It's a must-have for any Shopify store owner.

NewInov8
Estados Unidos
11 meses usando a aplicação
16 de dezembro de 2024

We've been using it for a long time, and it works perfectly in every aspect. The customer support team always responds promptly. Anyone in need of this kind of program can definitely use it. Thank you, 17TRACK!

MPM Motorcycle Mat
Estados Unidos
Mais de 1 ano usando a aplicação
13 de fevereiro de 2025

Customer Service is fantastic! Odie helped me figure out what was wrong and how to fix it. 5 stars for customer support!

Kore Kawaii
Estados Unidos
10 meses usando a aplicação
20 de dezembro de 2024

Had an issue come up where a claim payment from SEEL to a customer had issues and I had to get involved. I reached out to 17TRACK customer service and Abby helped me get it all figured out quickly so we could get the customer their claim payment.

BJS Inc.
Estados Unidos
10 meses usando a aplicação
28 de novembro de 2024

Good app, and we’ve just started using it, but sometimes tracking updates are delayed, and certain orders don’t always appear in the 17track list for tracking.

When this happens, you may need to reach out to their support team, but they are quick and responsive. I recommend this app if you’re dealing with international shipping and packages are handed off between different delivery companies. It’s convenient to have everything in one place.

Additionally, the free plan works great for small businesses managing up to 50 orders a month.

Embroplace
Portugal
Aproximadamente 1 mês usando a aplicação
17 de dezembro de 2024

I used to recommend this app to my clients before when developing dropship stores. I also used it to my stores as it is a good app and feature rich.

Espreszo Grounds
Filipinas
5 meses usando a aplicação
15 de novembro de 2024

After setting up 17TRACK as advised by our 3PL partner I have contacted support a number of times and despite being on the lowest plan the support has been excellent. They understood my questions, situation and requirements well. The advice given has helped in so many ways. Thank you to Jay, Bianca, Denver and Emily. Even on the lowest paid plan the app works well for what we need. Once we are in a position to upgrade we will, and thus be able to take full advantage of the features such as analytics and more.

ROLLAER
Irlanda
Aproximadamente 2 meses usando a aplicação
9 de fevereiro de 2025

Highly recommend this tracking app! Customers have complimented it and great customer service. Highly able to customize it!

Fragrance Familia LLC
Estados Unidos
3 meses usando a aplicação