8returns Returns & Exchanges

Name: 8returns Returns & Exchanges
Brand: 8returns - Returns Platform
Rating: 5.0 (34 reviews)

価格設定: 月額$109から。無料体験あり。
評価: 5.0 (34)
開発者: 8returns - Returns Platform

Specialist returns platform with exchanges, store credit, refunds, label generation & analytics

What if your returns process ran itself? 8returns is a specialist returns platform that automates everything - from a branded self-serve portal to label generation, exchanges, store credit, and refunds. Built for Shopify brands that have outgrown basic solutions, with deep integrations across your existing stack. Dynamic rules handle complex edge cases while built-in analytics show exactly why products come back. The result: lower costs, more retained revenue, and less manual work.

Self-serve returns portal, fully branded to match your Shopify store
Exchanges, store credit & Shop Now flows to retain revenue on every return
Dynamic rules by country, product type, order value & customer segment
Return analytics by SKU & size - find out why products come back
Automated label & QR code generation via DHL, Sendcloud & more

言語

英語およびドイツ語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

API
DHL
Klaviyo
Pickware
Sendcloud
Zendesk

カテゴリー

返品と交換

返品オプション

返品管理

価格設定

ビジネスに最適なプランをお選びください。

Starter

$109 /月

$0.99 per extra return

機能

100 returns per month
Self-serve Returns Portal
Automated Refund & Exchange Processing
Automated DHL label generation
Custom rules
Integrations
EU withdrawal button (2023/2673)

14日間の無料体験

Growth

$379 /月

$0.45 per extra return

機能

500 returns per month
All features from the Starter plan
Returns Analytics
Priority support

14日間の無料体験

Pro

$989 /月

$0.40 per extra return

機能

2000 returns per month
All features from the Growth plan
Advanced Analytics and custom reporting

14日間の無料体験

すべての料金はUSDで請求されます。定期請求と使用料に基づく請求は、30日ごとに行われます。すべての価格オプションを見る

レビュー (34)

総合評価

評価レベルごとの件数

評価の100%は5つ星です
34
評価の0%は4つ星です
評価の0%は3つ星です
評価の0%は2つ星です
評価の0%は1つ星です

すべてのレビュー

2025年8月13日

We use 8returns app for almost 2 years now and it allowed us to set up a simple and efficient returns process. An outstanding feature is the automatic generation of QR codes for paperless return labels. We highly appreciate also very friendly, fast and helpful support. Additionally, this app provides us with helpful data insights into the return reasons. 8returns' analytics show us exactly which models and sizes are returned most frequently. There is only one issue with the products not registered in 8returns app. If the customer doesn't select an article in the app, this article will not be refunded automatically, so it requires the manual action from our side. It would be great to improve this process. Other that that everything works smoothly.

LeGer GmbH

ドイツ

アプリの使用期間：1年以上

8returns - Returns Platformが返信しました 2025年8月19日

Thanks a lot for sharing your experience and for using 8returns for almost two years now! Love hearing that the QR code labels, the analytics and our support have been so helpful for you.

The point you mentioned about items not being refunded automatically is actually solved now. With our new Moodja integration, returns are updated automatically even if customers send back more than they registered, no more manual adjustments needed.

Thanks again for the great feedback :)

2023年8月4日

Super App! Wir sparen seit der Integration von 8returns super viel Zeit bei der Bearbeitung unserer Retouren. Außerdem sind wir sehr glücklich darüber, dass wir unseren Kund:innen nun auch die Möglichkeit eines direkten Umtausches oder einer Umwandlung in Shop-Guthaben anbieten können. Alle Optionen (Umtausch, Guthaben, Erstattung) werden automatisch im Hintergrund abgewickelt durch die direkte Verknüpfung zu Shopify. Vorher haben wir alles manuell vornehmen müssen. Retouren zu bearbeiten macht plötzlich Spaß!! Danke auch für den tollen Support!

dayê rose

ドイツ

アプリの使用期間：2ヶ月

8returns - Returns Platformが返信しました 2023年8月7日

Vielen Dank für Dein Feedback. Wir freuen uns, Euch mit dabei zu haben und vor allem, dass Ihr happy mit 8returns seid !!