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99minds solves so many retailer problems, it's like you're getting five apps for the price of one! The loyalty program, coupons, and giftcards all integrate seamlessly with Shopify AND my brick and mortar point of sale system, Heartland Retail. (If you've ever dealt with customer confusion regarding in-store vs. online giftcards, points, or coupons, you know what an actual MIRACLE this is!) I was also able to work directly with the company's CEO, Pravin (who is AWESOME) to create a customized, tiered loyalty program, that engages new shoppers, while also rewarding my best customers. Whether via text message, email, or Zoom, Pravin is always available to help troubleshoot and answer all my questions--you can't ask for better customer service!
Install this app, immediately! You won't regret it!
Thank you Elissa for your feedback and we appreciate it. It motivate us to do better.
Seamlessly integrating with our store on Shopify and Runit POS, the platform offers a plethora of features designed to create a seamless and rewarding customer experience. One of the standout features that sets 99minds apart is its incorporation of a versatile physical and digital gift card framework, which greatly contributes to the platform's effectiveness and appeal.
Thank you very much for sharing your experience on Physical and Digital Gift Card program. Appreciate your business.
99minds worked hard on getting us all the things we wanted for our business infrastructure and keeping our customers needs top priority. Their loyalty and rewards platform has streamlined the way we engage with our customers. Setting up our customized loyalty program was a breeze with their user-friendly interface. We were able to design a program that aligns perfectly with our brand and customer preferences.
The rewards structure offered by 99minds has significantly boosted customer engagement and repeat purchases. Watching our customers progress through the tiers and unlock exciting rewards has been exciting to see.
They took on the challenge to help us integrate our eCommerce store and Heartland retail POS, Hyperspacehq ,the platform's mobile-friendly reward widget design ensures that our customers can easily participate and track their rewards on any device. We migrated our existing loyalty program with 50,000 plus customer records.
What truly sets 99minds apart is their exceptional support. Their team has been responsive, and dedicated to ensuring our program's success.
Thank you for your support and motivation.Our mission is customer first and we love our customers.
I recently had the pleasure of working with the team at 99minds during our transition from WooCommerce to Shopify, and I must say, the customer service was outstanding. The team's expertise and professionalism made what could have been a complex process, incredibly smooth and hassle-free. They provided end-to-end support, ensuring that our gift card system was seamlessly integrated into our new Shopify platform. Their responsive and customer-centric approach made all the difference. Thank you, 99minds!
Thank you very much Jaxen Grey Team for your feedback.
Thank you for your help and your time! 99minds has great customer service and now we understand better the software.
Thank you very much Indigo Bay team. Appreciate your feedback.
I so wish I could give this app a 10 star review! Not only does the app do exactly what I want in terms of offering loyalty points for my customers, provide in store and online gift card purchasing options, user-friendly for our staff members, provide customer marketing but the customer service is second to none.
Ankita and Pravin have gone out of their way to make sure I understand the 99Minds app and that I use the app the best way for my business.
I am not super tech savvy and both of these individuals have shown exteme patience with me in getting the app installed and up and running. Thier response time to emails is super fast. They not only offer solutions but they help implement the solutions in a timely manner.
If you are not using 99minds I would highly recommend you consider changing that asap. Some of the best customer service I have recieved in years!
Hello Iva and Tassels Team,
We appreciate your support and feedback.It help us to improvise and motivate us to do better.
Great customer service and product! 99Minds is a great way to get gift cards to your customers both online and in person.
Thank you very much Gigi for your feedback.
Great customer service. Transition process was smooth when integrating our Shopify store and 99 minds.
Thank you very much!
Durga was fantastic with both the initial sales call and our onboarding. We're really impressed with the flexibility 99Minds offers for both our online and physical store.
Thank you for your feedback
This is a very easy to use product and the customer service is top notch.