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I was super excited to use this app as it was supposed to sync COGS and I can't find any QBO syncing apps that do that.
But really it does not. What it does, is it allows you to upload all of the costs for your products with a CSV file. So anytime you need to update a cost or add a new product, you have to update it A2X also. I'd rather just make a weekly or monthly COGS entry than deal with that.
On top of that, the template you're supposed to use links to the SKU. Well if you use the SKU as an address in your warehouse and not as a unique identifier than that does not help you.
*Update: I've got to up my rating to 5 stars just simply for the customer service. They're wanting to set up meetings with me to discuss how exactly they could develop the app to meet my needs. That's pretty awesome.
I did decide to go with another app and am already invested in using it. But, I will definitely keep A2X in mind for the future.
Hi Emma,
Thank you for leaving a review. Sorry to hear you have not found A2X helpful for Syncing COGS. Cost of Goods Sold is a feature in A2X that will calculate the total cost of the products you sell on Shopify for each settlement period and send the transaction to your accounting system so that you can correctly record the changes in inventory and cost of sales. This will give you an accurate view of your gross profitability and margins directly in your financial reports. COGS is only one of many features that A2X can offer you. A2X will ensure you bring in all the Sales and Fees, that will reconcile to the amount paid to you. I would be more than happy to get on a call with you to better understand the problem you are having with the COGS feature and to discuss how A2X can accurately automate your Shopify accounting.
So long as the features do what you want them to do, the most important aspect of a piece of software like this is the customer support, and A2X really impressed me with their service. Getting financial data all hooked up properly isn't a straightforward thing, even with really good software and plenty of experience.
Elspeth especially was an absolute breeze to work with, super responsive, knowledgable, and made me feel like she genuinely wanted to help. When we hit a complicated snag, she even suggested we hop on a call so I could screen share and try to fix it together—which we did!
I tried a competing integration before this, and even though they had a few features I liked that A2X didn't have, their support was slow and not particularly helpful.
So far, the software is working well, and I'm confident that if anything goes awry, I'll get the support I need. Highly recommended.
We couldn't agree more that customer support is a vital aspect of any software, especially when it comes to getting financial data all hooked up properly.
We understand that it can be a complex process, even with top-notch software and experience under your belt. That's why we're thrilled to hear that Elspeth provided you with exceptional assistance. She is truly a gem, and she always goes above and beyond to assist customers.
Thank you once again for your kind words. We appreciate your trust in A2X, and we look forward to continuing to meet and exceed your expectations.
This is a must have not a nice to have application. It makes bookkeeping so much simpler. Using a2x with xero is the only way to go to keep your accounting in order. highly recommend it.
Very easy to use and has saved me a lot of time with reconciliations, no errors or discrepancies, very happy :)
Super easy integration and set up across multiple channels - hopefully performance continues in the same nature.
I've used A2X with another bookkeeping client to record all the details related to sales deposits with much success. Now I've just added a new client. It was so easy to get the connections between A2X, Shopify and QBO set up. In less than 2 hours, the set-up was complete, the transactions for 3 months' deposits were entered in QBO, and I had completed the Sales tax records - which anyone who sells across Canada knows can be tricky - but no problem at all with this set-up. A real-time saver!!!!
Wow! This is amazing - thank you for taking the time for this review and for putting it all in hours.
It means a lot for all of us to see it in numbers - as numbers are what we love - especially when they reconcile :)
As you mentioned, anyone selling across Canada is aware of all complexities, and we are always eager to learn more and see how A2X can make it all as automated as possible while maintaining accuracy.
Thank you for your trust and for helping us grow - we wish to do the same and you can always count on our support team to help you grow your client base while becoming an A2X expert along the way :)
Its a great way to keep on top of all things financial, takes just a few minutes and it's done. A2X has worked well for me on my other eCom platforms so it seemed like a natural addition to Shopify.
As a small business owner trying to do my own books, A2X has absolutely made my life easier! Sure there's a learning curve, and sure there are some things that require a bit of finessing, but overall, this app works exactly as it should. Anyone operating a business should expect to do some learning on their own in order to utilize an app like this. But the shining star of this app is their support! Huge shoutout to Nicole for CRUSHING IT today and solving two problems in one shot!! I have gotten quick, effective support each time I've needed it (which was only twice!). Highly recommend this for any Shopify seller.
Thanks so much for taking the time to share your experience with A2X!
As a small business owner navigating the world of bookkeeping, we understand the importance of simplicity and efficiency. We're thrilled to hear that A2X has been a life-saver for you!
Learning curves and finessing are all part of the process, but we're glad to hear that our app is delivering on its promise. Our top priority is providing stellar support, and we're so proud of Nicole for going above and beyond to solve your problems swiftly.
Thanks for the shoutout and your recommendation to other Shopify sellers. We'll continue to work hard to make your experience with A2X as smooth as possible. Cheers to easier bookkeeping days ahead!
As the bookkeeper for Natural Vegan Products, I can say that I am thrilled to have found this integration from A2X that not only allows easy reconciliation with our accounting software "Xero" but also give us COGS $$.
That combined with the best in class support - from onboarding all the way through to the day to day gets this app a 5 Star review in my books!
Kelly from KC&Company
Canadian Bookkeeping for Online Entrepreneurs
A2X makes bookkeeping fast&accurate.Payouts match, flexible mapping.Great Support!Highly recommend!