Accessibly
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Outstanding app & exceptional support! We’re extremely happy with everything Accessibly has to offer. The setup was smooth, the features are powerful and user-friendly, and the app integrates seamlessly with our storefront. But what impressed us the most is the outstanding customer support – quick, helpful, and genuinely dedicated to making things work perfectly. Highly recommended for any store that takes accessibility seriously!
This app is worth every penny. Not only does it provide the functionality that every website needs, but their customer service is beyond amazing. I submitted a question regarding the app and received the most detailed responses explaining to me what the app does, what it doesn't, and ways to maximize it. Sharing what I learned: Based on the published Web Content Accessibility Guidelines (WCAG), this Accessibly app can help your website achieve compatibility. Also learned that you should scan your website using this ADA compliance tool—https://wave.webaim.org and fix the errors. Such a great app and the most helpful customer service. Highly recommend!
Dermasuri team, thank you so much for your wonderful review! If there is anything we can do for you, let us know!
Perfect, everything is functioning as expected on our end.
I want to extend my sincere apologies for the experience you've had with our app and our support. It's highly concerning to hear that you've tried to reach out to us without success, as we take customer service very seriously.
Upon further investigation, we haven't received any support messages from you, and I'm determined to identify and rectify the reason behind this issue immediately. Ensuring that our customers' inquiries are promptly addressed is a top priority for us.
To resolve this situation promptly, I have reached out to you directly in our previous email thread, where we previously assisted your store a few months ago. I want to assure you that we are committed to providing timely support, and we always aim to respond to inquiries within 24 hours.
Once again, I apologize for any inconvenience you've faced, and I'm taking every necessary step to ensure this doesn't happen again in the future.
Best regards,
Kaspars Milbergs
CTO, Accessibly
Very happy with the app, especially the quick and responsive customer support! Easy to use and easy to install
Thank you so much for your kind words and the 5-star review! We're thrilled to hear that you are happy with the Accessibly app and that our customer support has met your expectations. Our team is dedicated to providing quick and responsive assistance to all our valued users.
We're delighted that you find our app easy to use and install. Accessibility is at the core of what we do, and your satisfaction motivates us to continue improving our services.
Thank you for choosing Accessibly!
Amazing app. It has all the features that we need in order to make our website more accessible.
Thank you for taking the time to leave such a positive review of Accessibly on Shopify! We are thrilled to hear that you find our app amazing and that it provides all the features you need to make your website more accessible.
Our goal is to offer a comprehensive solution that aids in making online spaces inclusive for everyone, and feedback like yours is incredibly encouraging.
If you have any questions or need further assistance, please don't hesitate to reach out.
Your support means the world to us!
Easy to set up, their customer support was super helpful and quick to jump in to assist. Thanks!
Thanks so much for taking the time to leave a 5-star review. I'm really glad to hear you found the app easy to set up and that our customer support was helpful and quick to assist.
We appreciate the feedback!
Perfect app! We love what it does to help people with disabilities and works perfectly. Thank you to the developers!
Dear Garçon Apparel,
Thank you for your great review! We are very glad we can help you!
Fantastic app and customer service. I had a special request that they handled for me quickly. I highly recommend this app for your ADA needs.
Thank you so much for your fantastic 5-star review of the Accessibly app! We greatly appreciate your kind words and recommendation.
We're thrilled to hear that you had a positive experience with our app and customer service. Your satisfaction is our top priority, and we're always here to assist you with your ADA compliance needs.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Once again, thank you for your support and feedback. It means a lot to us.
The tool was simple to install and immediately provided a remedy to some of our accessibility issues as we worked to update our site. Kaspars was responsive and very helpful assisting with applying some custom display requests. Overall a wonderful app!
Dear Snow Peak,
Thank you so much for your nice review! Don't hesitate to reach out to us in case if additional assistance is needed. Have a great day!
Great experience with this app. User-friendly UI for both mobile and desktop and helps our website achieve Accessibility requirements. The support team is amazing with their hands-on assistance for any issues that come up.
